Fiduciary Business Manager

Role purpose

Handle all financial, operational, technological and administrative tasks related to running the desk, enabling client managers to concentrate more exclusively on revenue production. Serve as project manager, interact extensively with support groups impacting the business, and manage all legal, compliance, audit and finance issues related to the business.

Main activities

• Own the day-to-day business management of the Fiduciary desk so client managers can focus on revenue generation.
• Coordinate financial, operational, technology, and administrative activities required to run the desk smoothly.
• Act as the primary point of coordination for the “moving parts” that impact desk performance.
• Lead and manage projects impacting the business (planning, timelines, dependencies, risks, delivery tracking).
• Drive issue resolution across stakeholders to keep initiatives moving at pace.
• Identify opportunities to improve processes and ways of working across the desk.
• Partner closely with support functions that impact the business (e.g., Operations, Technology, Finance, Legal, Compliance, Audit).
• Facilitate effective cross-team collaboration to unblock delivery and maintain service quality.
• Prepare inputs and coordinate follow-ups for key governance forums.
• Produce/coordinate materials needed for governance meetings and management reviews.

Requirements

• Up to 5 years direct Front Office experience and 5 years operational/project management in a Financial institution preferably servicing a trading desk.
• Bachelor degree in a related field.
• Strong written & verbal communication skills
• Strong decision making, problem solving and project management skills.
• Proficient product knowledge and a good understanding of the Legal/Credit/Documentation process.
• Ability to operate under pressure, multi-task, and be driven.
• Basic Knowledge of different Trust related products

HSBC is an equal opportunity employer committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and, opportunities to grow within an inclusive and diverse environment. We encourage applications from all suitably qualified persons irrespective of, but not limited to, their gender or genetic information, sexual orientation, ethnicity, religion, social status, medical care leave requirements, political affiliation, people with disabilities, color, national origin, veteran status, etc., We consider all applications based on merit and suitability to the role.