Digital Product Owner Jr

Role purpose

The Digital Product Owner Jr  will support the Product Owner to  leading digital product roadmap in specific value streams and development cycle to maximize product’s value and experience, from the generation and refinement of requirements through the development stage, up to the launch of the product.

Main Responsibilities

• Support to define product roadmap according to outcomes defined and OKRs
• Work closely with Channel Experience and IT teams to design and implement new capabilities in our digital channels
• Act as a point of contact with local and global product, technology, design and risk teams to transmit product vision,
• Support to facilitate definitions and make decisions for development
• Communicate tradeoffs, adjustments and relevant product decisions to stakeholders. Ability to navigate ambiguity and competing priorities to formulate most beneficial backlog while representing the voice of the customer ensuring optimal performance, experience and usability.
• The role requires extensive collaboration with other areas within IWPB and also with HDB and the second line of defense both locally and globally to assess and define regulatory requirements.
• Deliver capabilities in digital platforms that generate business and customer value
• Define the product backlog and generate epics and stories with a clear definition of done
• Prioritize and implement product backlog based on overall product strategy and vision
• Facilitate development tasks based on development plan
• Evaluate options, tradeoffs and make decisions to continue development stage
• Team up with business, engineering, project managers and other teams to gather and accomplish customers' needs
• Nurture ideas and solutions to existing customer problems

Requirements

• Bachelor’s degree or Master’s degree in Business Administration or Engineering in any related field.
• English proficiency at 80%.
• 2 to 3 years of experience in any area within the bank.
• Knowledge of Agile methodology (Kanban, Product Backlog management, Roadmap).
• Strong knowledge of Excel fundamentals: PivotTables, cross-tabulations, etc.
• Proficiency in executive PowerPoint presentations; ability to create high visual-impact decks that communicate complex ideas clearly, in a structured and engaging way; capable of developing a visual narrative that tells a coherent and persuasive story without relying on large blocks of text, tailored to target audiences.
• Planning and execution strategies for technology initiatives, ensuring alignment with business objectives, value delivery, and adherence to timelines, quality, and budget.

At HSBC we are committed to building a culture where all employees and customers are valued regardless of their gender, age, sexual orientation, ethnicity, disability, religious belief, background or any other different personal aspect.

HSBC employees act by showing integrity with courage, standing firm in what is right. We are trustworthy, we show different ideas and cultures and we are connected with customers, the community, regulators and each other.

At HSBC we are focused on guaranteeing gender equality and constant training for our employees, as well as protecting their labor and social rights.

“At HSBC we offer our colleagues a greater number of days so that they can fully enjoy their wedding, take care of the new member of the family, or grieve the loss of a family member. Our paid leave package is at the forefront in Mexico, now you have one more reason to be HSBC and proudly live a culture of well-being, balance and care”.