Associate Director, Product Owner

HSBC is an equal opportunity employer committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and, opportunities to grow within an inclusive and diverse environment. We encourage applications from all suitably qualified persons irrespective of, but not limited to, their gender or genetic information, sexual orientation, ethnicity, religion, social status, medical care leave requirements, political affiliation, people with disabilities, color, national origin, veteran status, etc., We consider all applications based on merit and suitability to the role.

Associate Director, Product Owner

Role Purpose

In support of our ambition to be the world’s #1 Corporate & Institutional Bank, we are accelerating our plans to improve our Credit and Capital Management processes to drive better customer outcomes and enable growth. Credit and Capital Management COO aspires to establish a world class end to end credit management function, uplift customer experience, deliver a modern risk management capability and mechanisms to actively manage and distribute the Bank’s balance sheet.

The Associate Director, Product Owner will define the product vision, prepare a full product backlog and a product roadmap that aligns with the overall CCM COO transformation strategy. The PO will be responsible for delivering value to the business, engaging with the global and regional stakeholders and users to ensure the team is building the correct product.

Responsibilities

The Associate Director, Product Owner will typically be responsible for the below with specific focus on:

• Responsible for the product vision, strategy, roadmap of what is to be built by collaborating with the wider global and regional stakeholders and communicating to the IT, Change and BAU teams
• Responsible for leading the design of Features and Epics, which are broken down into smaller stories within the product backlog in a prioritised order to be built by the Agile delivery teams
• Ensure other IT product owners, Vendors, and Product delivery managers understand all requirements, and they are planned for delivery
• Ensure that the product meets the HSBC quality standards and cover all bases with Risk, Compliance, Legal, Finance and other supporting areas
• Ensure that the product is fit for purpose within different regions and adapt as necessary to enable global rollouts
• Working closely with the IT delivery and architecture teams to ensure that the solution is fit for purpose and meets the product requirements. Provide feedback for improvements in an iterative delivery model
• Working closely with the business architecture and business analyst teams to ensure the product meets the Target operating model and process flows and adapt as necessary
• Work closely with the Programme delivery lead to prepare a product roadmap that aligns with the overall portfolio transformation strategy and portfolio roadmap.

Knowledge & Experience / Qualifications 

Experience 

• Proven Product Ownership/ Project Management experience in a complex global environment financial services industry.
• Proven ability in leading technology teams using agile methodology and nurturing talent.
• Experience in Credit and lending within commercial / global banking is preferred but not mandatory.
• Excellent decision making and problem-solving ability.
• Proven ability to rapidly develop matter expertise in a range of technical and non-technical areas.
• Strong interpersonal skills with the ability to communicate technical matters effectively with senior leaders in Compliance and business sponsors.
• Requirements gathering experience and conducting design activity with a mix of business, operations, and technology-focused products/ projects.
• Strong negotiation skills.
• Effective written and verbal communication skills with high attention to detail.
• Highly motivated self-starter with proven ability to work collaboratively within teams and to deliver on time.
• Proven ability to rapidly develop matter expertise in a range of technical and non-technical areas.
• Sound judgmental skills to identify and resolve problems.
• Experience in managing resources using appropriate communication, delegation, and planning skills.
• Ability to motivate and lead people, employing appropriate management styles.
• Proven ability to work across regions whilst maintaining a global perspective.
• Ability to work with IT teams to deliver on tight schedules.

Capabilities 

Develops products propositions and strategy;

• Defines and articulates the features, benefits and value of products for target customers in business
• Develops the organisation, processes and capabilities required to deliver products
• Benchmarks products against competitors/market to build competitive advantage
• Shapes the development of product together with the business

Qualifications and Accreditations

• Industry certification in Agile Product Owner / Product Manager such as SAFE, Scrum@scale etc. is desirable