Business Manager (f/m/d)

This position is based within the Global Payments solutions (GPS) team. Within the HSBC Group, the GPS department is a global business line and a priority in the development of relationships with companies and financial institutions.

The activity of the GPS department is focused on the management of the flows of our corporate and institutional clients.

Its field of expertise extends from the centralization of flows to their automation and security at the local, regional and global levels. GPS has dedicated teams on products, sales, customer service.

What you will do:
You will operate on a wide range of tasks and actions, which include, among others, forecast, planning, workforce management (including service providers and Third Parties) or budget management.


In this role, you will take on several responsibilities:

• Support the EXCO GPS in the implementation of the strategy.
• Manage internal and external events
• Manage the planning and annual approvals of FTEs (including onshore, offshore, interim, request for consultants, etc.) and manage the budget
• Manage direct and indirect costs
• Manage the budgets for the use of consultants (invoicing, approvals, MI reports, monthly follow-up of required certifications)
• Supervise and manage all referencing activities of service providers (internal and external) ensuring compliance with HSBC Group policies and procedures
• Oversee the Business Continuity Plan, the update
• Be proactive in documenting, simplifying and, where possible, automating certain processes, and contribute to the improvement of our internal controls
• Manage documentation (record management) to ensure that the actions implemented comply with HSBC's policies and processes
• Assist senior management on ad-hoc tasks such as the consolidation of Executive Papers or various cross-function/business coordination missions, including administrative tasks
• Monitor the completion of mandatory training, annual evaluations, definition of objectives and regularly produce the associated monitoring tables.
• Provide support for the GPS CE strategy and its associated approach as required, ensuring timely input and alignment with agreed priorities

Apply if you feel you are in line with these skills:

• University degree (business, management, finance, business school, or equivalent) with a background in business administration
• Excellent interpersonal and communication skills, in French and English.
• Computer skills on Word, PowerPoint, Excel, Power PDF, ease of use of new systems and software
• Ability to reprioritize in a very short period of time by demonstrating patience and adaptability
• Understanding of relevant administrative systems and processes (procurement, expenses, travel...)
• Excellent skills in stakeholder management, at any level of the organization
• Ability to understand the complex processes of a multinational banking organization

Even if you feel you do not meet 100% of our qualifications, we encourage you to apply, if you believe this role is right for you.

What you’ll get in return:

HSBC operates multiple variable pay plans, to reflect the diverse nature of the businesses, roles and markets in which we operate. Variable pay is designed to reward colleagues for their individual performance and contribution, as well as the performance of their relevant Business / Infrastructure, and the overall Group.

We offer a comprehensive and competitive package of benefits covering usually covering healthcare, life assurance, pension, and family friendly leaves, as well as many other benefits to support your wellbeing.

• We’ll help you progress your career, including access to development programmes, through HSBC University and our Degreed platform
• You can work your way and will have a say in when, where and how you and your team flexibly work together
• Our benefits will give you financial security, and can include company savings plan (PEE), savings plan for collective retirement, mutual insurance for you and your family, loyalty bonus, a Time Savings Account to monetize untaken off days (CET)…
• A Work Council which offers ticketing, travel, sports, legal aid, Christmas vouchers, Summer break vouchers…
• Our family-focused benefits can help you to support your loved ones and include family events days off (wedding, civil union…), additional maternity or breastfeeding leave, birth bonus, partial reimbursement of childcare costs, assistance to employees taking care of a relative with disability…
• We’ll give you a huge range of resources that support your well-being (yoga, sophrology, Mindfulness app)
• You’ll have international opportunities - this can be your place to start and branch out to anywhere we have offices
• A work environment that promotes Diversity & Inclusion, where you’ll be able to join our different Employee Resource Groups
• These benefits are on top of local usual benefits in France (refund of transport fees at 50%, 5 weeks of paid vacation & RTT, meal voucher card or corporate restaurant depending on location)

HSBC has been certified “Top Employer 2026” in Europe. This recognition from the Top Employers Institute rewards our HR practices and recognises HSBC as an HR Leader in several countries in Continental Europe. Not only is HSBC a great place to work, but we also offer the following unique and exciting benefits & opportunities!

Being open to different points of view is important for our business and the communities we serve. At HSBC, we’re dedicated to creating diverse and inclusive workplaces. We are committed to removing barriers and ensuring careers at HSBC are inclusive and accessible for everyone to be at their best.

If you have a need that requires accommodations or changes during the recruitment process, please let us know.

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For further information on building your career at HSBC, please visit: www.hsbc.com/careers