Consultant Specialist

Some careers have more impact than others.

If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be.

We are currently seeking an experienced professional to join our team in the role of Consultant Specialist.

Business: IWPB Technology

Principal responsibilities

• Work with Product Owners, business users, operations, and technology teams to analyze business needs and translate them into clear requirements, user stories, functional specifications, process flows, and acceptance criteria.
• Facilitate requirement walkthroughs, impact assessments, and solution discussions across business, technology, testing, risk, and control stakeholders.
• Support Core Banking and Payments delivery by clarifying scope, managing requirement traceability, analyzing dependencies, resolving requirement queries, and ensuring delivery teams have a shared understanding of expected outcomes.
• Partner with architects, developers, QA, DevOps, and support teams to ensure solutions are feasible, supportable, scalable, and aligned with operational and control expectations.
• Support SIT, UAT, regression testing, defect triage, release readiness, operational handover, and post-implementation review to ensure delivered solutions meet business needs.
• Proactively identify requirement gaps, process issues, risks, dependencies, and improvement opportunities, and drive timely clarification or resolution.
• Maintain high-quality documentation, including BRDs, functional specifications, user stories, process maps, data/interface requirements, decision records, and stakeholder updates.
• Act as a trusted Senior Business Analyst for Core Banking and Payments stakeholders, bringing clarity, structure, and delivery focus to complex business and technology change.

Requirements

• Bachelor’s degree or equivalent in Computer Science, IT, Business Information Systems, or a related discipline.
• 6+ years of experience in business analysis, technology delivery, product analysis, or banking system implementation, preferably in financial services.
• Strong knowledge of Core Banking and Payments domains, including business flows, operational processes, system integration, transaction lifecycle, reconciliation, exception handling, and risk/control considerations.
• Proven experience translating business needs into BRDs, functional specifications, user stories, process flows, data/interface requirements, acceptance criteria, and impact assessments.
• Solid understanding of SDLC, Agile delivery, testing lifecycle, release management, production support, and banking technology governance.
• Experience supporting SIT, UAT, regression testing, defect triage, release readiness, operational handover, and post-implementation review.
• Strong understanding of system integration, APIs, batch processing, file interfaces, data flows, and upstream/downstream dependencies.
• Technical awareness of IBM iSeries/AS400, Java, Python, SQL, APIs, or enterprise banking platforms would be an advantage.
• Strong analytical, documentation, stakeholder management, and communication skills, with the ability to bridge business, technology, operations, risk, and senior stakeholders.
• Proactive ownership mindset, with the ability to identify gaps, risks, dependencies, control issues, and improvement opportunities early.

You’ll achieve more when you join HSBC.

HSBC is an equal opportunity employer committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and, opportunities to grow within an inclusive and diverse environment. We encourage applications from all suitably qualified persons irrespective of, but not limited to, their gender or genetic information, sexual orientation, ethnicity, religion, social status, medical care leave requirements, political affiliation, people with disabilities, color, national origin, veteran status, etc., We consider all applications based on merit and suitability to the role.

Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.

***Issued By HSBC Software Development (GuangDong) Limited***