Associate Director Vendor Management Manager

Some careers have more impact than others.

If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be.

We are currently seeking an experienced professional to join our team in the role of Associate Director, Vendor Management Mananger.

Business: GCIO COO

Job ID: 54457

Principal responsibilities

The scope covers third party management activities within IT COO. It includes, providing inputs for strategy formulation, managing projects within Third Party space, vendor governance, reporting and analytics, change management and transformation.

• Represent Technology Center China for Vendor Management & Governance of 82 active vendors
• Responsible for Third Party Risk Assessment in OneTPM which entails completion of assessment and tasks in OneTPM with reference to performance assessment
• Responsible for Supporting Tail vendor Optimization Program in collaboration with Procurement
• Be part of an overall team to review and maintain Fixed Price, T&M, T&M SoW, Hardware, Software engagements
• Responsible for tracking of GB/GF concerns and escalations with issue resolution.
• Implement and maintain vendor performance dashboard, ensure vendor partners understands and aligned to the measurements given
• Lead and execute Global and Regional strategic initiatives, including ODC management
• Manage team / resources to ensure TPEM activities are carried out with quality and timeliness
• Prepare and Host Business Reviews representing HTC with Vendor Partners, ensuring actions are executed with expected results
• ODC Management
• Facilitate Global ESG-Supplier Code of Conduct internal audit

Requirements

• Vendor strategy & portfolio view: Designs portfolio strategy; optimises vendor mix and dependency
• Deal initiation & business case / assurance: Leads complex selections; balances cost, risk, resilience, and capability
• Financial planning, budgeting, forecasting: Drives cost optimisation; benchmarks and value realisation
• Procurement partnering & sourcing interface: Orchestrates multi-party alignment; sponsors strategic partnerships
• Contracting & commercial management, Negotiation & deal structuring: Leads negotiations; structures commercials (SLAs, incentives, credits)
• Approvals & execution governance (ITCM/TPS/PSR/PO): Improves governance design; clarifies RACI and decision rights
• Vendor performance management (KPIs/SLAs/SIPs): Designs KPI frameworks; drives continuous improvement plans
• Vendor governance forums & cadence: Builds executive relationships; influences priorities and outcomes
• Risk management (TPRM interface, TPEM completion): Leads major incident governance; drives root-cause and prevention
• VMO / practice building (process, templates, guidance): Sets MI strategy; drives automation and insight-led governance
• Tooling strategy (VM tooling): Designs process automation; integrates tooling across functions
• Community leadership & communications: Sets tooling roadmap; drives standardisation and scale benefits
• Transition/exit management: Defines exit strategy; executes high-risk exits with minimal disruption
• People leadership: Coaches peers; shares templates and good practice

You’ll achieve more when you join HSBC.

HSBC is an equal opportunity employer committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and, opportunities to grow within an inclusive and diverse environment. We encourage applications from all suitably qualified persons irrespective of, but not limited to, their gender or genetic information, sexual orientation, ethnicity, religion, social status, medical care leave requirements, political affiliation, people with disabilities, color, national origin, veteran status, etc., We consider all applications based on merit and suitability to the role.

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***Issued By HSBC Software Development (GuangDong) Limited***