Associate- Foreign Exchange

Some careers shine brighter than others.

If you’re looking for a career that will help you stand out, join HSBC and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further. HSBC is one of the largest banking and financial services organizations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realize their ambitions. We are currently seeking an experienced professional to join our team in the role of Associate.

In this role, you will:

• To investigate breaks/exceptions on Foreign Exchange and Precious Metals transactions for HSBC BANK USA N.A. including identifying causes of breaks and taking necessary steps to resolve. Staff will have to work with counterparties, or other group employees as well as liaise with Relationship Managers for retail customers. Individuals need to have eye for detail, drive, passion for such work, and be a self-starter. Excellent spoken and written English is critical for success in the role.
• To continuously provide high-quality processing service to achieve maximum customer satisfaction within the specified SLAs. Responsible for rapport building and resolving customer inquiries in a professional manner.
• Acquire and update knowledge on procedures related to processes. Process works as requested by line management / customer. Ensure that work is completed in accordance with established procedures and standards.
• To maintain HSBC internal control standards, including the timely implementation of internal and external audit points together with any issues raised by external regulators, accompanied by the appropriate internal control standards relevant to the role.

To be successful you will:

• Working hours will be primarily Night Shift i.e., 8.00 AM to 6.00 PM EST (US hours)
• Experience in Securities/ Foreign Exchange & Money Market or Derivatives would be an advantage.
• A degree in accounting/finance/management/business administration.           

• Ability to speak and understand English fluently. Ability to write business letters and reports. Good conversational/telephone skills. Ability to learn quickly and transfer knowledge appropriately.
• Minimum, basic computer knowledge and MS Office.

You’ll achieve more at HSBC

Hsbc.Com/Careers

HSBC is an equal opportunity employer committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible work and opportunities to grow within an inclusive and diverse environment. We encourage applications from all suitably qualified persons irrespective of, but not limited to, their gender or genetic information, sexual orientation, ethnicity, religion, social status, medical care leave requirements, political affiliation, people with disabilities, color, national origin, veteran status, etc., We consider all applications based on merit and suitability to the role. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.

***Issued By HSBC Electronic Data Processing (India) Private LTD***