Assistant Vice President - Trust Services

Some careers shine brighter than others.

If you’re looking for a career that will help you stand out, join HSBC and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.

HSBC is one of the largest banking and financial services organisations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions.

We are currently seeking an experienced professional to join our team in the role of Assistant Vice President – Trust Services

In this role, you will:

• Lead the Trust Finance Services’ function with end-to-end ownership of operational delivery.
• Ensure timely, accurate and high-quality execution of daily payment processing while meeting all client and regulatory requirements.
• Develop comprehensive functional knowledge across all payment processes, act as the primary escalation point for complex operational and stakeholder issues,
• Proactively identify priority items, delivery risks and resource constraints, and drive timely resolution in collaboration with relevant teams.
• Maintain hands-on expertise to independently perform payment processing and execute transactions whenever required, ensuring seamless service delivery during peak volumes
• Maintain the ability to perform payment processing and independent quality checks during critical situations, business continuity events or peak volumes
• Own and strengthen the control framework across the function through effective governance and oversight.
• Ensure all operational risks, control gaps and issues are proactively identified, mitigated and escalated appropriately.
• Oversee quality assurance activities and implement preventive controls to minimize operational errors.
• Lead audit engagements, regulatory reviews, internal control testing and remediation activities. Conduct regular one-to-one meetings, performance discussions.

To be successful you will:

• Bachelor’s degree in finance, Commerce, Business Administration or related discipline.
• 12+ years of experience in Banking Operations with significant experience in Payments/Trust Operations/Cash Operations.
• Demonstrated experience leading large operational teams and managing end-to-end payment processes.
• Strong understanding of payment lifecycle, operational risk, controls, reconciliations, investigations and exception management.
• Experience managing audits, regulatory reviews and governance frameworks.
• Proven track record of stakeholder management across senior business and support functions.
• Experience driving operational excellence, automation and process transformation initiatives. Strong governance, control and audit management experience
• Proficiency in Microsoft Office (Excel, PowerPoint and Word)

You’ll achieve more at HSBC

hsbc.com/careers

HSBC is an equal opportunity employer committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and, opportunities to grow within an inclusive and diverse environment. We encourage applications from all suitably qualified persons irrespective of, but not limited to, their gender or genetic information, sexual orientation, ethnicity, religion, social status, medical care leave requirements, political affiliation, people with disabilities, color, national origin, veteran status, etc., We consider all applications based on merit and suitability to the role.”

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