Senior Business Analyst

Some careers have more impact than others.
If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be.

HSBC is one of the banking and financial services organisations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions.

We are currently seeking an experienced professional to join our team in the role of Senior Business Analyst.

Principal responsibilities:
• Work closely with stakeholders from Supply Chain Finance (product owner, delivery lead, developers, transformation team, testers) as part of projects
• Use a range of analysis techniques and methodologies, be responsible for collecting, understanding and documenting business requirements and translating these into IT requirements, user stories
• Contribute to the definition of solution design and support engineering teams throughout the design and build
• Participate in the system testing to understand if its working as per design or identify improvements to the user journeys, and in defect analysis
• Work as an integral part of global cross functional project teams, contributing analysis skills through all phases of the project lifecycle
• Facilitate cooperation and coordinating efforts of multiple IT and business teams involved in project delivery.

Requirements:
• Minimum of 5 years’ experience as a Business / Solution Analyst, gathering requirements and defining IT solutions within projects
• Strong experience of MS Office (typically; Excel, Visio, PowerPoint) and JIRA/Confluence (or similar).
• Strong experience with writing Use Cases, User Stories and Acceptance Test scenarios OR Strong usability requirements analysis, process maps, UI Mockups, Wire Frames and Prototypes.
• Hands-on attitude for various software delivery process elements if needed (such as testing, direct release preparation).
• Experience with Agile (ideally Scrum or SAFe).
• Strong analytical, documentation and verbal communication skills in English.
• Takes complete ownership of delivery of front to back complex functional changes.
• Maintain strong relations with business stakeholders.
• Removes blockers and creates pathways during times of uncertainty to ensure resilience.
• Experience in trade finance technology processes and tools.
• Excellent communication skills.
• Strong logical thinking.
• Strong Stakeholder management. 

You’ll achieve more when you join HSBC.

HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.