Graduate Programme Manager

Some careers have more impact than others.

If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be.

We are currently seeking an experienced professional to join our team in the role of Graduate Programme Manager.

Business: People

Principal responsibilities

• Lead end-to-end delivery of Analyst and Associate programmes, including onboarding, induction, learning, performance reviews, reward, promotion and mobility, ensuring a positive candidate and colleague experience.
• Own annual and interim performance and compensation cycles, ensuring accurate data, clear governance, timely calibration and promotion outcomes, and completion of all documentation and approvals.
• Enable career development and internal mobility for junior talent through coaching, rotations (where applicable) and partnership with Recruitment and business stakeholders.
• Support workforce planning for junior cohorts, including roll-off planning into roles aligned to business demand and colleague development objectives.
• Drive engagement and retention through regular cohort touchpoints, feedback sessions and morale monitoring; manage offboarding, exit interviews and attrition analysis to deliver improvement actions.
• Strengthen manager capability by embedding best practices in goal setting, feedback, performance support, inclusion and wellbeing, collaborating with HR, Legal and Employee Relations as needed.
• Use MI and analytics to identify trends (performance, mobility, engagement, retention) and provide actionable insights to senior leadership, maintaining strong data governance across HR systems and trackers.
• Deliver programme initiatives and communications (newsletters, cohort updates, networking/community events), support global emerging talent workstreams, and ensure compliance (including immigration where applicable) with robust audit trails.

Requirements

• Extensive experience delivering Early Careers/Emerging Talent programmes (Analyst/Associate/Graduate/Intern), including end-to-end design or redesign for cohorts of 300+.
• Proven programme delivery within Operations or Technology, ideally in Global Capability Centres (or equivalent environments).
• Strong stakeholder management and communication skills, with the ability to influence outcomes in a matrix organisation and facilitate business discussions in fluent English.
• Strong critical thinking and problem-solving capability; able to translate strategy into practical delivery and drive continuous improvement and transformation.
• Strong capability with Microsoft Office and collaboration tools, alongside experience using HR systems/databases with high attention to data accuracy and governance; (preferred) exposure to performance, reward, promotion and employee relations processes.

You’ll achieve more when you join HSBC.

HSBC is an equal opportunity employer committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and, opportunities to grow within an inclusive and diverse environment. We encourage applications from all suitably qualified persons irrespective of, but not limited to, their gender or genetic information, sexual orientation, ethnicity, religion, social status, medical care leave requirements, political affiliation, people with disabilities, color, national origin, veteran status, etc., We consider all applications based on merit and suitability to the role.

Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.

***Issued By HSBC Software Development (GuangDong) Limited Xian Branch***