Consultant Specialist

Some careers have more impact than others.

If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be.

We are currently seeking an experienced professional to join our team in the role of Consultant Specialist.

Business: Asia Technology

Principal responsibilities

This role will carry out some or all of the following activities:

• Work closely with local business and IT teams on various projects and support items, coordinate among local business/IT and regional delivery teams.
• Provide support across the end-to-end delivery and run lifecycle, utilizing their skills and expertise to carry out software development, testing and operational support activities with the ability to move between these according to demand.
• End to end accountability for a product or service, identifying and developing the most appropriate Technology solutions to meet customer needs as part of the Customer Journey.
• Establish a digital environment and automate processes to minimize variation and ensure predictable high quality code and data.
• Coding and Manage sources and control source version in AS400.
• Package system for subsequent deployment.
• Create technical test plans and records, including unit and integration tests, within automated test environments to ensure code quality.
• Provide support to DevOps teams working at all stages of a product or service release/change with a strong customer focus and end to end journeys, ensuring they have an excellent domain knowledge.
• Provide support in identification and resolution of all incidents associated with the IT service, as directed by leadership of the DevOps team.
• Working with Ops, Dev and Test Engineers to ensure operational issues (performance, operator intervention, alerting, design defect related issues, etc.) are identified and addressed at all stages of a product or service release / change.
• Checking system / code logic to tracing and solving batch / online issues.
• Participation in the Change Advisory Board(CAB) and other regional Quality forums as required (along with ITPM, Engg Leads).
• Ensure service resilience, service sustainability and recovery time objectives are met for all the software solutions delivered.
• Responsible for automating the continuous integration / continuous delivery pipeline within a DevOps Product/Service team driving a culture of continuous improvement.
• Keep up to date and have expertise on current tools, technologies and areas like cyber security and regulations pertaining to aspects like data privacy, consent, data residency etc. that are applicable.

Requirements

• Bachelor degree in Information Technology, Engineering or related fields.
• More than 8 years’ technical skills and experience in in IT with solid knowledge on application development and support.
• Experience in API development, has knowledge in HSBC API development standards.
• Familiar with AS400,RPGLE,CL, COBOL on iSeries is preferred.
• Solid domain knowledge of HUB, Core Banking, Interface, Payment, etc. is preferred.
• Familiar with MQ, CD/CE gateway, sFTP, etc.
• Experience in managing significant risks and problem resolution.
• Excellent communication and interpersonal skills; experience of working with diverse teams.
• Proficiency in verbal and written English, especially proficient in email communication and reporting.
• Strong customer focus and commitment to delivery; Excellent problem solving and User support skills.
• Willing to travel per project and support need.
• Flexibility to work on weekends or late hours.
• Ability to multi-task in a fast-paced dynamic environment to deliver high quality results under tight schedule and high pressure.
• Working in a team with different cultures.

You’ll achieve more when you join HSBC.

HSBC is an equal opportunity employer committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and, opportunities to grow within an inclusive and diverse environment. We encourage applications from all suitably qualified persons irrespective of, but not limited to, their gender or genetic information, sexual orientation, ethnicity, religion, social status, medical care leave requirements, political affiliation, people with disabilities, color, national origin, veteran status, etc., We consider all applications based on merit and suitability to the role.

Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.

***Issued By HSBC Software Development (GuangDong) Limited Xian Branch***