Consultant Specialist

Some careers have more impact than others.

If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be.

We are currently seeking an experienced professional to join our team in the role of Consultant Specialist.

Business: Hong Kong Technology

Principal responsibilities

• Analyse current workflows, identify bottlenecks, and recommend process improvements and automation opportunities.
• Design and implement workflow and automation solutions that improve efficiency, accuracy, and consistency.
• Translate business requirements into clear functional and technical specifications.
• Define process controls, operating models, and documentation standards for automated workflows.
• Build and support integrations between applications and services using APIs and enterprise data sources.
• Use data and reporting to monitor process performance, identify issues, and support decision-making.
• Partner with cross-functional teams to plan, deliver, and support process transformation initiatives.
• Provide technical guidance and review design decisions across project workstreams.

Requirements

• Strong understanding of workflow design, process analysis, and automation principles.
• Experience in Business Process Management (BPM), workflow orchestration, or similar process transformation work.
• Ability to translate operational needs into clear technical requirements and solution designs.
• Knowledge of Application Programming Interface (API) integrations and enterprise system connectivity.
• Strong data analysis and reporting skills, including KPI tracking and trend analysis.
• Experience working in Agile or hybrid delivery environments.
• Good stakeholder management and communication skills across technical and business teams.
• Ability to balance process improvement, delivery priorities, and governance requirements.

You’ll achieve more when you join HSBC.

HSBC is an equal opportunity employer committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and, opportunities to grow within an inclusive and diverse environment. We encourage applications from all suitably qualified persons irrespective of, but not limited to, their gender or genetic information, sexual orientation, ethnicity, religion, social status, medical care leave requirements, political affiliation, people with disabilities, color, national origin, veteran status, etc., We consider all applications based on merit and suitability to the role.

Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.

***Issued By HSBC Software Development (GuangDong) Limited Xian Branch***