Assets Product Manager

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HSBC Bank Bermuda Limited is seeking an experienced Product Manager to join their Retail Product Team within the International Wealth and Premier business. The Assets (Cards) Product Manager will devise, develop and execute the operating plan, strategy, and manage the ‘end-to-end’ products for which they are responsible, including the achievement of the agreed plan and targets.

Major responsibilities

• Work closely with the Marketing, Propositions and Distribution teams (and where appropriate third parties), to  manage the key drivers of growth (proposition, price and promotion), ensuring fair value, whilst controlling costs to serve to deliver the annual operating plan
• Lead the development of the propositions and product features based on competitor activity and strategy
• Work with card schemes to deliver compelling propositions and utilize their assets to enhance the proposition
• Drive and deliver product performance targets and align targets with key distribution channels
• Understand and strive to constantly improve the customer journeys for products across all channels
• Drive the development and delivery of strategies to customers, to increase share of wallet and deepen customer relationships
• Define the marketing aims for the products and, in conjunction with propositions and marketing colleagues, agree business and marketing briefs that will deliver the appropriate solutions
• Maintain a competitive advantage through innovation and differentiation of our propositions and services

Minimum qualifications

• A University Degree.
• At least 5 years of experience within the financial services industry, with specific experience dealing with cards products desired
• Demonstrated understanding of and experience in customer segmentation, product P&Ls and underlying key drivers
• Proven skills in project management and multitasking, with an eye for detail
• Experience in a commercial marketing / product management environment is desired, with previous involvement in activities that drive customer behavior and P&L results
• Evidenced ability to manage the key levers required to keep products at the forefront of sustainable, profitable growth
• Experience in delivering successful product propositions and/or marketing and/or distribution in a retail financial services environment

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