Full Stack Engineer

Our purpose – Opening up a world of opportunity – explains why we exist. Here at HSBC, we use our unique expertise, capabilities, breadth and perspectives to open new kinds of opportunity for our more than 40 million customers. We’re bringing together the people, ideas, and capital that nurture progress and growth, helping to create a better world – for our customers, our people, our investors, our communities, and the planet we all share.  

In Canada, HSBC Global Services (Canada) Limited (HGCA) is a wholly owned subsidiary of HSBC Global Services Limited. Operating in Toronto, HGCA is part of a global service company, delivering services to support the operating entities of HSBC Group. We have different capabilities that provide tools and processes to facilitate the functions, business, and entities with their service management responsibilities. 

Our purpose – Opening up a world of opportunity – explains why we exist. Here at HSBC, we use our unique expertise, capabilities, breadth and perspectives to open new kinds of opportunity for our more than 40 million customers. We’re bringing together the people, ideas, and capital that nurture progress and growth, helping to create a better world – for our customers, our people, our investors, our communities, and the planet we all share.  

We are looking for people who are flexible in their approach, enjoy technology and who are happy to try new things, as well as being comfortable in throwing experiments away if they don’t work. Controlled failure is considered an opportunity to learn.

As our Full Stack Engineer, you will:

• Deliver and support client connectivity products/services end-to-end: inception, build, testing, release and production support, flexing across activities as demand changes
• Treat production support as core (“you build it, you run it”), including participation in production governance, monitoring, risk & control where applicable
• Collaborate with engineers, architects and business stakeholders to shape product/service direction, with strong domain knowledge and customer focus on end-to-end journeys
• Identify and prioritize technical debt alongside new functionality to maintain a healthy, sustainable platform
• Build reliability in by design by addressing non-functional requirements (performance, resilience, observability, recoverability)
• Ensure safe, predictable change delivery through small, regular, non-breaking releases, plus release/change execution and operational acceptance
• Participate in production support and operational rituals, including incident response, problem management, PIRs, retros and stand-ups; ensure root causes are fixed and improvements embedded
• Create and maintain technical test plans and evidence, including automated unit and integration tests, to ensure code quality
• Pair with teammates to deliver work and support others’ development
• Communicate progress and learning through blogs/stories sharing outcomes and achievements
• Drive CI/CD automation and continuous improvement within the DevOps product/service team
• Stay current on tools/technologies and apply relevant cyber security and regulatory requirements (e.g., data privacy, consent, data residency)
• Be self-motivated, able to learn quickly (including multiple programming languages) and perform with minimal supervision under pressure

What you’ll need to be successful:

• Full-stack DevOps experience across development, testing and production support.

• Expertise and demonstratable experience in at least 2 programming languages (Java 21 or JavaScript) and handling multi-thread applications

• Relational database experience (PostgreSQL preferred)
• Working knowledge of Unix and a solid infrastructure understanding
• Experience designing/consuming HTTP APIs (e.g., REST)
• Strong analytical, problem-solving and decision-making skills
• Knowledge of secure engineering practices, automated testing, and monitoring/alerting with incident triage fundamentals
• Strong collaboration and communication with a practical delivery mindset
• Willingness to learn across engineering, testing, security and operational support

• Fully test implemented solutions including writing Unit tests, in advance of User Acceptance Testing.

• Nice to have familiarity with AI tools/technologies

In compliance with applicable laws, HSBC is committed to employing only those who are authorized to work in Canada. Applicants must be legally authorized to work in Canada as HSBC will not engage in immigration sponsorship for this position. 

As an HSBC employee, you will have access to tailored professional development opportunities to ensure you have the right skills for today and tomorrow. At HSBC, our overall goal is to provide a competitive Total Reward Package, with an appropriate mix of fixed pay, and variable pay, as part of an employee’s overall total compensation and benefits. Variable pay generally takes the form of discretionary, annual awards (sometimes referred to as a “bonus”). Additionally, HSBC offers a wide range of competitive and flexible benefits designed to help you improve your health and well-being, finances, and lifestyle.

All qualified applicants will receive consideration for employment without regard to age, ancestry, color, race, national origin, ethnicity, disability or medical condition, genetic information, military or veteran service, religion, creed, sex, gender, pregnancy, childbirth, caregiver status, marital status, citizenship or immigration status, sexual orientation, gender identity or expression or any other trait protected by applicable law.  

The final fixed pay offer will depend on the candidate and a number of variables, including but not limited to, role responsibilities, skill set, depth of experience and education, licensing/certification requirements, internal relativity, and specific work location. 

At HSBC, our overall goal is to provide a competitive Total Reward Package, with an appropriate mix of fixed pay, and variable pay, as part of an employee’s overall total compensation and benefits. Variable pay generally takes the form of discretionary, annual awards (sometimes referred to as a “bonus”). Additionally, HSBC offers a wide range of competitive and flexible benefits designed to help you improve your health and well-being, finances, and lifestyle.