Consultant Business Systems

In compliance with applicable laws, HSBC is committed to employing only those who are authorized to work in Canada. Applicants must be legally authorized to work in Canada as HSBC will not engage in immigration sponsorship for this position.

In Canada, HSBC Global Services (Canada) Limited (HGCA) is a wholly owned subsidiary of HSBC Global Services Limited. Operating in Toronto, HGCA is part of a global service company, delivering services to support the operating entities of HSBC Group. We have different capabilities that provide tools and processes to facilitate the functions, business, and entities with their service management responsibilities. 

About Markets & Securities Services Operations Technology

Markets & Securities Services (MSS) provides financial services and products to corporates, governments and institutions worldwide, building partnerships with them to help them achieve consistent, long-term performance. We use the strength of HSBC’s international network to connect emerging and mature markets, covering key growth areas. Our products and services include advisory, financing, prime services, research and analysis, securities services, trading and sales, and transaction banking.

The Markets & Securities Services Operations Technology team is dedicated to supporting Markets & Securities Services by working in partnership with business leaders who rely on us for delivering innovative, robust, stable platforms to enable their investment and financial solutions for clients. Join Markets & Securities Services Operations Technology and be part of the global connectivity, collaboration and team that supports 45 sites. The total number of successful production releases surpass some of the biggest blue chip tech companies.

About the role

Working closely with the HSBC IT teams locally and globally, the TREATS IT Team is responsible for all IT development and support activities related to the TREATS application.

TREATS (TREAsury Trading System) BOS (Back Office System) on IBM i (Integrated Management Interface - iSeries / AS400) is an integrated front and back office treasury system developed by HSBC and used internally by HSBC TREATS sites. It is designed to support the HSBC Group's treasury dealing activities in foreign exchange, money markets loans and deposits, swaps, negotiable instruments, futures and options on futures. The system provides risk exposure and position management; dealer support facilities; operational capabilities for settlement and other standard back-office functions, and treasury related management & accounting information.

The team needs an experienced IBM i (Integrated Management Interface - iSeries / AS400) Developer/ Support person who is a highly motivated individual with positive and proactive attitude, confident to interact directly with people from different cultures. Operating with a global mindset, the role requires the incumbent to work closely with peers in TREATS IT and the IT / User teams, to understand the requirements, perform technical analysis, recommend design/ solutions, conduct/ support testing, facilitate the successful transition of the changes to the production environment, provide post-implementation support and when assigned, work on production support activities.

Responsibilities:

The purpose of this role is to help enable transformational business change that fundamentally enhances the way the business operates in order to create value and deliver upon the strategy.

What you’ll be doing as part of the TREATS IT Team:

• Work closely with the Team Lead/ Business Analyst/ Project Manager, assisting with the requirements gathering process and support business user’s queries
• Perform the technical analysis and recommend viable IT solutions to meet these requirements
• Design, develop and implement IT solutions to meet business needs, according to established standards, processes and best practices
• Design and conduct testing to ensure the quality of all deliverables
• Produce documentations on system solutions to ensure traceability, maintainability and smooth implementation across local and regional sites
• Collaborate with different people and parties in and cross PODs to deliver according to timeline
• Support for live implementations, Post-Implementation Support
• First Level Production Support when necessary/ assigned.
• When necessary, operate in different time-zones (eg: UK, Hong Kong/ Guangzhou, India) to work seamlessly with colleagues in other IT teams for the successful delivery of projects

Qualifications

What we’re looking for:

• IT working experience, preferably in an enterprise or a global environment.

• Good interpersonal, communication (Spanish – verbal and written and English – verbal and written), and presentation skills.

• Excellent RPG (Report Program Generator) development experience and solid technical knowledge and development experience in IBM i (Integrated Management Interface - iSeries), RPGLE (RPG IV - ILE) and CLLE (Control Language - ILE) programming, Java backend
• Tooling set for CI/CD (Continuous Integration / Continuous Delivery) pipeline, especially on IBM i (Integrated Management Interface - iSeries) (e.g. RDi (Rational Developer for i), RTC (Rational Team Concert), ARCAD, Ansible, Jenkins, GitHub, VS Code (Visual Studio Code)
• Infrastructure connectivity knowledge: DDM (Distributed Data Management), MQ (Message Queue), sFTP (secure File Transfer Protocol), C:D (Connect:Direct)
• Excellent MS (Microsoft) Windows, MS (Microsoft) Office skills.
• Strong data/fact based analytical and problem-solving skills, able to work independently, proactively and under pressure against multiple deadlines.
• Excellent understanding of the full project lifecycle and Agile methodology
• Ability to easily navigate and adapt quickly and effectively using different tools and technologies
• AI (Artificial Intelligence) Tooling – Co-pilot, Claude

Additional skills 

• Knowledge of Treasury Markets products and post-trade operations
• Overall financial services industry knowledge with specific functional expertise Ability to build, maintain and navigate the organization using formal / informal networking skills and work effectively and efficiently with a diverse team.
• Fair understanding of networks/ infrastructure/ communication tools and technologies

As an HSBC employee, you will have access to tailored professional development opportunities to ensure you have the right skills for today and tomorrow.

At HSBC, our overall goal is to provide a competitive Total Reward Package, with an appropriate mix of fixed pay, and variable pay, as part of an employee’s overall total compensation and benefits. Variable pay generally takes the form of discretionary, annual awards (sometimes referred to as a “bonus”). Additionally, HSBC offers a wide range of competitive and flexible benefits designed to help you improve your health and well-being, finances, and lifestyle.

The final fixed pay offer will depend on the candidate and a number of variables, including but not limited to, role responsibilities, skill set, depth of experience and education, licensing/certification requirements, internal relativity, and specific work location.

All qualified applicants will receive consideration for employment without regard to age, ancestry, color, race, national origin, ethnicity, disability or medical condition, genetic information, military or veteran service, religion, creed, sex, gender, pregnancy, childbirth, caregiver status, marital status, citizenship or immigration status, sexual orientation, gender identity or expression or any other trait protected by applicable law.