VP Business Management

<Job Summary>

International Wealth and Premier Banking is our new global business combining Retail Banking and Wealth Management; and Global Private Banking, to become one of the world’s largest global wealth managers with USD1.4 trillion in assets.  Our dedicated colleagues serve millions of customers worldwide across the entire spectrum of private wealth, ranging from personal banking for individuals and families, through to business owners, investors and ultra-high-net-worth individuals.  We provide products and services such as bank accounts, credit cards, personal loans and mortgages, as well as asset management, insurance, wealth management and private banking, that best suit our customers’ needs. 

• People Responsibility: N
• Report to: SVP Business Management
• Role Purpose: The role is responsible to oversight business performance, proposing and agreeing the improvement initiatives across IWPB and track successful achievement of agreed actions. This covers resources management, cost management, and strategy business execution.
•    Job content:
  • Plan and implement integrated streamlining projects as to optimize multi-channel revenue, to maximize cost saving opportunities, and to enhance customer experience and satisfaction
  • Act as the channel gatekeeper for all products / channels streamlining products and ensure that capabilities / tools are timely delivered
  • Provide oversight on P&L performances, with insightful strategic analysis / directions across IWPB
  • Manage and coordinate strategies and growth initiatives by working with product and channel owners to determine key initiatives and co-ordinate implementation /governance as needed to achieve. This includes reviewing business impacts, track progress / performance and results
  • Monitor high quality strategic plan including development of presentations, business plans, targets and scorecards
  • Build long-term relationships with all stakeholders and strategically influence and leverage the matrix organization to achieve business results
  • Negotiate with different stakeholders to pursue a convergent direction across all of them

<Experience/Skills>

• Minimum of a bachelor’s degree in business or related field is required
• Poses retail banking & wealth management experience with strong communication, project management, strategic planning to support business growth
• Proven track record in leading and managing change, particularly given the organization’s continually evolving nature
• Excellent English language skills with strong commercial orientation
• Proactive and independent, displaying creativity and lateral thinking
• Highly developed interpersonal skills, required to establish good relationships with business users at sites and supporting unites