KYC Operations Officer

Within International Wealth and Premier Banking, we serve 41 million customers globally, including 6.7 million who are international, from retail customers to ultra-high net worth individuals and their families. We help our customers look after their day-to-day finances and manage, protect and grow their wealth. The International Wealth and Premier Banking Chief Operating Office supports the business to deliver exceptional customer journeys and increase efficiency across our global network. We support the business through effective governance, financial and risk management, transformation, and operational management, ensuring that all International Wealth and Premier Banking business units and markets have the right capabilities and procedures to compete effectively and grow safely. We work in an agile manner and at pace, partnering with teams in Technology and Digital Business Services to bring innovative, digital-first solutions to our customers.

People Responsibility: No

Reports To: KYC Operations Manager 

<Job Contents> 

1. Conduct KYC profile to be in accordance with the Group Policy, Regulatory Reporting such as FATCA/CRS and local regulatory requirements.
2. Analyze the risk associated with the client from a technical perspective.
3. Ensuring KYC due diligence reviews are undertaken to the required quality and detail on a timely basis.
4. Working effectively with key stakeholders using strong influencing skills to ensure mutually satisfactory resolution of key issues and the respective responsibilities are understood and discharged.

<Skills Requirements> 

1. University Graduate or above 
2. Banking operation knowledge 
3. Excellent English spoken and written communication skills 
4. Works well in a team, proactive, and willing to learn.
5. Ability to work well under pressure with high degree of accuracy. 
6. Familiar with banking procedures, such as SOP, DIM, operation systems 
7. Sufficient internal control regulations & knowledge
8. Sufficient MS office and well communication skill. 
9. Prior financial crime on KYC/CDD/FATCA/CRS related knowledge/experience a plus

<License/Qualification Requirement> 
N/A

※ Applicants passing resume screening will be notified for interview and next steps. There will be no further notification or message for applicants either not qualifying for or not being selected for the position applied.