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People Responsibility: N Report to: CCSS Senior Team Manager
Job content:
提供專業及熱忱的服務，以解決客戶的問題
線上處理客戶銀行相關業務查詢
線上處理客戶帳戶及投資相關交易
維繫客戶關係
處理客戶申訴
藉由與客戶電話互動中主動推薦及銷售銀行相關產品
需配合電話進線量機動調班
處理主管交辦事項
Skills Requirements:
大專科畢或以上
具銀行客服或櫃台業務經驗者佳，無經驗可
具同理心、服務熱忱及良好通能力
具備英語溝通能力
具抗壓性、負責任感、態度積極進取
注重效率及作業品質
熟Window Office軟體運用操作
國台語流利
License/Qualification Requirement
具備信託證照尤佳
具備初階外滙人員證照尤佳
※ Applicants passing resume screening will be notified for interview and next steps. There will be no further notification or message for applicants either not qualifying for or not being selected for the position applied.
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