Vice President, Major Investigations

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If you’re looking for a career that will help you stand out, join HSBC and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.

HSBC is one of the largest banking and financial services organisations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions.

We are currently seeking an experienced professional to join our team in the role of Vice President, Major Investigations

Role Purpose

The Head of Major Investigations supports the Country Head of Investigations in managing and coordinating financial crime investigations across the Philippines.

The role oversees AML, fraud, major investigations and whistleblowing cases. It also drives improvements to investigative processes, thematic reviews, read-across activities and deep-dive analysis. The role helps protect HSBC, its customers and the communities in which it operates by identifying financial crime risks and ensuring that investigations are completed to a high standard and within agreed timeframes.

Principal Accountabilities

Investigations and case management

• Support the Country Head of Investigations in overseeing and coordinating investigations.
• Manage the day-to-day delivery of local investigations across the relevant investigation workstreams.
• Coordinate with Investigation Exchange and other stakeholders on cases and information requests.
• Review, draft and issue investigation reports, including root-cause analysis and recommendations.
• Ensure investigations are complete, evidence-based and compliant with applicable standards.
• Escalate significant financial crime threats, control weaknesses and management issues promptly.
• Undertake thematic reviews, read-across exercises, deep dives and other ad hoc investigations or projects.
• Support country and regional financial crime initiatives.
• Liaise with law enforcement agencies on fraud-related matters.
• Act as the Bank’s representative in relevant legal proceedings and fraud cases, where formally authorised

Customers/Stakeholders

• Complete investigations within agreed service levels to minimise financial, regulatory and reputational exposure.
• Identify policy and procedural weaknesses and recommend practical improvements.
• Share relevant themes, findings and lessons learned with lines of business and control functions.
• Establish effective feedback loops to help prevent recurrence and strengthen first-line controls.
• Coordinate the timely and effective resolution of cases and requests for information

Leadership & Teamwork

• Deliver the Investigations Team strategy agreed with the Country Head of Investigations.
• Build effective working relationships across the wider Financial Crime Investigations function.
• Communicate clearly and consistently with business areas, senior stakeholders and control functions.
• Develop a capable, inclusive and engaged team with the right skills and experience.
• Identify and address training and development needs.
• Maintain positive and professional relationships with senior business managers, regional and country stakeholders, Group colleagues and regulators.
• Promote collaboration, information sharing and continuous improvement across the team

Risk, controls and operational effectiveness

• Provide practical, risk-based solutions in a complex and changing financial crime environment.
• Identify, assess, mitigate and report operational risks associated with investigations.
• Maintain effective frameworks, policies, procedures and controls for managing financial crime threats.
• Monitor audit, compliance review and regulatory findings, and support appropriate remediation.
• Implement recommendations from internal and external auditors and regulators within agreed timeframes.
• Apply HSBC’s internal control standards and Financial Crime policies.
• Work with Financial Crime Risk Stewards to manage compliance risk and strengthen the compliance culture.
• Ensure risks arising from changing financial crime methods, regulations, products, delivery channels and technology are properly considered.
• Keep fair customer outcomes at the centre of decision-making.

Qualifications

• Experience in financial crime investigations or a related field, such as enhanced due diligence, intelligence or investigative journalism.
• Working knowledge of proceeds-of-crime legislation, financial crime and fraud regulations, guidance, and suspicious transaction reporting processes.
• Experience in financial services, preferably within a universal banking environment.
• Good understanding of financial crime risks and controls.
• Strong analytical, investigative and project management skills.
• Ability to interpret complex information, identify key issues and make evidence-based recommendations.
• Sound commercial judgement and an understanding of business impact.
• Knowledge of e-discovery and internet-based open-source research is desirable.
• Strong written, verbal, interpersonal and presentation skills.
• Lateral thinking and the ability to solve complex problems.
• Numerate and comfortable working with evidence and data.
• ACAMS or ICA Diploma qualification is desirable

Due to the urgent hiring need, candidates with immediate right to work locally and no relocation need will be prioritised.

You’ll achieve more when you join HSBC.

www.hsbc.com/careers

HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.

Issued by Hong Kong and Shanghai Banking Corporation Limited Philippines