Business Analyst (6M FTC)

Some career choices have more impact than others.

At HSBC we exist with the purpose of Opening up a World of Opportunity. We use our unique expertise, capabilities, breadth and perspectives to provide opportunities for our customers and colleagues through global connectivity. We bring together the people, ideas and capital that nurture progress and growth, helping to create a better world – for our customers, our people, our investors, our communities and the planet we all share.

As an HSBC employee in Australia, you’ll have access to tailored professional development opportunities, competitive pay, an embedded flexible working culture and a range of employee benefits. These include market-leading subsidised private health cover, enhanced parental pay and support when returning to work, subsidised banking products and services, bonus leave days and wellness programmes including discounted gym memberships.

HSBC Australia’s Transformation team delivers strategic change that strengthens business performance, improves customer outcomes, strengthens controls and simplifies how we work. As a Business Analyst focused on business-led strategic change, you’ll work with senior stakeholders to define problems worth solving, shape options, build cases for change, and translate strategy into requirements and measurable outcomes. You’ll operate across business model, operating model, process, people and governance change—partnering with businesses and functions (e.g., Risk, Compliance, Finance) and delivery teams to ensure solutions are practical, controlled and adopted.

Responsibilities:

• Support the definition of strategic objectives, scope and success measures for transformation initiatives
• Gather requirements and conduct detailed analysis (regulatory, system/process, current vs future state) to clarify the “why” and “what” of change
• Produce clear, structured, audience-appropriate documentation and present key project artefacts to stakeholders
• Develop options and recommendations, including risks/issues, pros/cons, dependencies and implementation considerations
• Review Global Policies, Frameworks and Procedure documents against new regulatory requirements
• Facilitate workshops to drive project requirements and delivery tasks; constructively challenge options/solutions using critical and systematic thinking
• Coordinate and facilitate testing of new functions and support embedding change, including readiness/adoption and post-implementation reviews
• Support programme/project governance in line with the HSBC Change Framework (e.g., RAID, dependencies, escalation), leveraging tools such as Confluence and JIRA and using AI tools to drive productivity and efficiency

Requirements:

• Typically 5+ years’ experience in business analysis and/or transformation roles within banking/financial services
• Demonstrable experience shaping and delivering business-led strategic change (business model/operating model, governance, process and organisational change)
• Strong facilitation and stakeholder management skills, including influencing at senior levels and resolving conflicting priorities
• Proven capability in business case development, including benefits, costs, assumptions, risks and value realisation/tracking approaches
• Strong analytical and communication skills; confident producing executive-ready materials and quantitative analysis
• Understanding of risk, controls and regulatory expectations in a regulated environment
• Experience working across Agile and Waterfall delivery contexts; able to translate strategy into actionable delivery artefacts and work packages
• Relevant qualifications beneficial (e.g., CBAP/CCBA, PRINCE2, PMP, MSP, Agile/Scrum)

Preference will be given to candidates who hold Australian PR/Citizenship or New Zealand Citizenship, or who can demonstrate current unrestricted work rights in Australia without limitations.

We value different perspectives, we succeed together, collaborating across boundaries, we take responsibility, holding ourselves accountable to get things done. Through these values, HSBC is committed to building a culture where all employees are appreciated and respected and where opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow in an inclusive environment. Applications from First Nations peoples are encouraged.

Learn more about careers at HSBC Australia –  https://www.hsbc.com/careers/where-we-hire/australia

Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website. Issued by HSBC Bank Australia Limited.  Please note that HSBC will we never communicate to applicants via non HSBC channels such as SMS, WhatsApp or Facebook so please be careful if anyone attempts to contact you via these channels.

#LI-HSBCGS