Staff Universal Banker
Surabaya, East Java, ID, 60262
Some Careers Shine Brighter Than Others.
If you're looking for a career that will help you stand out, join HSBC and fulfill your potential.
Retail Banking and Wealth Management serves more than 50 million customers worldwide with a complete range of banking and wealth management services to enable them to manage their finances and protect and build their financial futures. It is a global business that brings together management responsibility for Retail Banking, Wealth Management, Insurance and Asset Management with a focus on customer-centric propositions and innovative and efficient distribution channels.
We are currently seeking an ambitious individual to join this team in the role of Staff Universal Banker.
Responsibilities:
- To provide excellent service through introducing appropriate bank services / products to customers' queries.
- To perform other operational duties and work as support function.
- Offer a number of product promos and existing products directly to customers.
- Conducting HSBC's cross sell product to existing customers.
- Directs and informs the product digitally and provides technical guidance for accessing the system (digital).
- Implement administrative follow-up process on products approved by customers.
- Record and follow up any complaints submitted by the customer.
- Managing the operational risk in relation to activities and relationships with customers in accordance with prevailing rules and procedures.
Requirements:
- Indonesia Citizen only.
- Bachelor DegreeFresh graduates are welcome.
- Having experience as Admin Staff would be an advantage.
- Good communication skillProficiency in English and Computer Literate.
- Able to work under pressure.
You’ll achieve more at HSBC
HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment.