Sr. Product FX Specialist

If you’re looking for a career that will help you stand out, join HSBC, and fulfil your potential - whether you want a career that could take you to the top, or an exciting new direction, we offer opportunities, support and rewards that will take you further.

We’re one of the largest banking and financial services organisations in the world, with a network that covers more than 50 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people fulfil their hopes and realise their ambitions.

We’re currently seeking an experienced professional to join our team in the role of Senior Product FX Specialist based in Jersey, Channel Islands.

FX Pricing Desk Specialists focuses on executing FX transactions for customers contacting the FX Pricing Desk directly or by using the Global Markets dealer platform (Evolve FX) and MWS. This a customer facing role responsible for actively managing a portfolio of international Premier Expat and/or Channel Islands and Isle of Man (CIIOM) Premier customers, providing high quality service to achieve maximum customer satisfaction and completing full reviews to establish and address their immediate and future FX financial needs. Providing specialist pricing support by negotiating FX rates outside the standard board rate when appropriate (within approved discretionary pricing guidelines and authority) and by managing currency risk and generating revenue from spreads and trading decisions.  The FX Specialist will also support grow high-quality deposits and negotiate deposit interest rates with customers within the bank’s pricing guidance.

As an HSBC employee in the Channel Islands and Isle of Man (CIIOM) you will have access to tailored professional development opportunities and a competitive pay and benefits package. This includes private healthcare for all employees, enhanced parental and adoption pay and support when you return to work, and a non-contributory pension scheme with a generous employer contribution.

In this role you’ll:

• Apply discretionary FX margins responsibly, reflecting trade size, frequency, relationship value, and market conditions.
• Maintain audit-ready pricing by recording a clear “reasonable basis” for each discretionary trade in the trade register.
• Support governance and compliance through daily reconciliations and escalation/management review of any pricing exceptions.
• Act as the Retail FX subject-matter expert, providing market insight and value-added support to customers.
• Proactively contact customers, make suitable recommendations, and clearly explain benefits and risks.
• Deliver product training and customer financial education on markets and solutions.
• Negotiate competitive deposit pricing to protect profitability and grow/retain high-value balances.
• Produce pricing proposals and secure approvals for exception FX rates and deposit interest rates.

To be successful in this role you should meet the following requirements:

• Near-completion or holder of a relevant Level 4 qualification (e.g. Dip CII, CISI, or equivalent QCF RDR Level 4).
• Wealth management accreditation and any required local licences (advantage).
• Regulatory qualifications (e.g. UK FCA Certification) (advantage).
• Strong technical capability in wealth management with a proven sales track record, including FX analysis, spot FX, and deposit mobilisation.
• Relationship management experience: HNW client exposure preferred.
• Self-directed and decisive, able to develop and deliver an agreed strategy.
• Passion for phone-based sales, with excellent communication and interpersonal skills.
• Clear understanding of working with Compliance, Credit & Risk, and Internal Control to maintain a balanced risk environment.
• Highly customer-centric, committed to delivering exceptional service quality.
• Experience with MWS, Evolve, or similar systems for booking FX trades.

Opening up a world of opportunity.

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Being open to different points of view is important for our business and the communities we serve. At HSBC, we’re dedicated to creating diverse and inclusive workplaces - no matter their gender, ethnicity, disability, religion, sexual orientation, or age. We are committed to removing barriers and ensuring careers at HSBC are inclusive and accessible for everyone to be at their best.

If you have a need that requires accommodations or changes during the recruitment process, please get in touch with our Recruitment Helpdesk via hsbc.recruitment@hsbc.com