International Mortgage Arranger

Some careers shine brighter than others.

If you’re looking for a career that will help you stand out, join HSBC and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.

HSBC is one of the largest banking and financial services organisations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions.

As an HSBC employee in the Channel Islands and Isle of Man (CIIOM) you will have access to tailored professional development opportunities and a competitive pay and benefits package. This includes private healthcare, enhanced parental and adoption pay and support when you return to work, and a non-contributory pension scheme with a generous employer contribution.

We are currently seeking a motivated individual to join this team in the role of International Mortgage Arranger

HSBC CIIOM offers a mortgage proposition to support international customers purchase property, with the proposition being key in attracting new customers to HSBC Expat to grow our strategically important business. By identifying the most appropriate solution for our customers the International Mortgage Arranger supports customers to secure a mortgage or loan offer from HSBC Expat, other parts of HSBC Group or external markets working with HSBC.

As a key contributor to the overall mortgage, lending and new customer acquisition plans for the Channel Islands & Isle of Man business, individuals performing consistently will enjoy high visibility within the wider Premier business providing fantastic opportunities to develop their careers.

In this role, you will:

• Through proactive business development build relationships across HSBC Group to increase referrals into and out of HSBC CIIOM.
• Proactively drive mortgage and lending sales performance to ensure HSBC CIIOM exceeds sales plan in addition to coaching performance improvement of HSBC teams to identify more customer opportunities and refer quality leads to yourself and others.

• Personally conduct new mortgage and lending appointments with international expat clients, conducting full credit assessments by reviewing the applicants worldwide banking relationships and income streams before recommending to credit managers for formal approval.

• Identify additional products and services that may benefit customers, referring to specialists as appropriate and develop relationships across HSBC Group to increase referrals into and out of HSBC CIIOM
• Provide ongoing oversight to ensure the customer then successfully completes their journey

To be successful in this role you should meet the following requirements:

• Proven experience of managing multiple customers at the same time through an end-to-end journey whilst maintaining excellent customer service.
• Strong customer driven focus, with the ability to build rapport quickly and effectively whilst being able to adapt your communication style to meet the needs of your audience
• Some knowledge of the Mortgage and Lending industry would be advantageous, with the desire to obtain industry relevant qualifications
• Proven background in identifying customer needs and successfully referring customers to specialists to meet customer needs.

The location for this role is, Jersey

You’ll achieve more when you join HSBC.

If you’d like to apply for one of our roles and need adjustments made, please get in touch with our Recruitment Helpdesk:

Email: hsbc.recruitment@hsbc.com

Telephone: +44 207 832 8500.