Head of Transformation and Business Performance

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HSBC is one of the largest banking and financial services organisations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions.

We are currently seeking an experienced individual to join this team in the role of Head of Transformation and Performance

The Head of Transformation & Performance for CIIOM plays a pivotal role in driving strategic transformation and improving business performance across Corporate and Institutional Banking (CIB) and International Wealth & Personal Banking (IWPB).

Success within the role will require the role holder to drive execution delivering value to customers and front-line teams, improve financial performance of the businesses, and uphold robust risk management in compliance with regulatory commitments.

As an HSBC employee in the Channel Islands and Isle of Man (CIIOM) you will have access to tailored professional development opportunities and a competitive pay and benefits package. This includes private healthcare, enhanced parental and adoption pay and support when you return to work, and a non-contributory pension scheme with a generous employer contribution.

In this role, you will:

• Drive and coordinate implementation of key group strategic programmes, regulatory change programmes as well as simplification and automation initiatives for Global, Regional and Market-level Initiatives in CIIOM.
• Lead the management of the country Transformation portfolio, including the prioritization of investments and allocation of transformation resources to various change initiatives across CIB Banking and IWPB.
• Implement agile methodologies through Value Stream implementation and Future State Architecture (FSA), enhancing the efficiency and effectiveness of transformation efforts.
• Design, innovate and lead the CIB / IWPB Change Strategy across Global, Regional and Local change initiatives.
• Identify and implement initiatives to optimise costs through resource management efficiencies, including effective use of third-party providers.

To be successful in this role you should meet the following requirements:

• Proven background in executive stakeholder management with experience in change execution risk, strategy and governance being essential
• Strong knowledge and understanding of external environment in addition to possessing a well-established understanding of CIB and IWPB propositions, the financial services landscape, and competitors with an in-depth understanding of CIB and IWPB transformation programmes, and areas of future focus.
• Experience of operating in an environment of constantly changing priorities, challenging bureaucracy and staying true to the values and strategy of the Group, with well-developed knowledge of operational, non-financial risk and control framework management.
• Ability to manage and mitigate operational risk effectively, balancing the growth agenda with managing risk.
• Extensive organisational and planning skills to cope with multiple large-scale responsibilities and outstanding prioritisation and control skills, with ability to critically review and acknowledge when and how to re-prioritise, mitigate, or escalate

The location for this role is, Jersey

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If you’d like to apply for one of our roles and need adjustments made, please get in touch with our Recruitment Helpdesk:

Email: hsbc.recruitment@hsbc.com

Telephone: +44 207 832 8500.