Customer Due Diligence Manager CIIOM
St Helier, JE, JE, JE1 1HS
Customer Due Diligence Manager CIIOM
Some careers shine brighter than others.
If you’re looking for a career that will help you stand out, join HSBC and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.
As an HSBC employee in the Channel Islands and Isle of Man (CIIOM) you will have access to tailored professional development opportunities and a competitive pay and benefits package. This includes private healthcare for all employees, enhanced parental and adoption pay and support when you return to work, and a non-contributory pension scheme with a generous employer contribution.
We are currently seeking an experienced individual to join this team in the role of Customer Due Diligence Manager CIIOM
The role holder will be working within the CIIOM FCR team to support CDD review completion, approvals, oversight, Governance and/or Regulatory Returns as the work evolves or based on their previous experience. The role holder should be able to plan and meet deadlines and work with wider stakeholders to produce good quality output.
In this role you will:
- Reviewing and completing EDD and Sanctions customer cases within the CDD Review Tool, as per the procedures, escalating any concerns.
- Assisting the WPB CDD lead to maintain the appropriate oversight and ensure the quality and throughput of CDD/EDD reviews.
- Supporting FCR projects/change initiatives to improve the risk monitoring effectiveness and work with second line to ensure effective controls and oversight
- Developing as a Subject Matter Experts in role (CDD / FCR).
- Provide appropriate support, to the business and front line teams, seeking to continuously improve employees’ knowledge and understanding.
- Contribute to the implementation and monitoring of the application of regulations, policies, procedures, practices and standards.
To be successful in this role you should meet the following requirements:
- Experience and knowledge of branch or frontline processes and either CDD or other areas of FCR.
- A great understanding of risk and experience of ensuring compliance with relevant regulatory Standards from the Channel Islands and Isle of Man local regulations.
- Proven record of effective time management, including planning and decision making, identifying priorities and bringing tasks to successful completion.
- A desire to find ways to continually improve a service.
- Strong written communication skills.
You’ll achieve more when you join HSBC.
This role can be based in Jersey, Guernsey, Isle of Man.
For further details and application information please click “Apply”