CIO Universal Markets

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HSBC is one of the largest banking and financial services organisations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions.

HCIB Technology (Europe) operates within Corporate and Institutional Banking (CIB) and the wider HCIB Technology organisation. Our vision is to deliver best-in-class customer and colleague experience through engineering excellence and simplification and innovation.

We design, build and operate scalable, resilient, and secure technology solutions that enable access to high-quality data servers across all markets, locations and devices. We are a client-centres organisation that champions innovation, service excellence, and customer advocacy. 

We are currently seeking a professional to join the team as a CIO for CIIOM and Bermuda

Reporting to the Head of CIB Europe and Universal Markets this role is accountable for end-to-end delivery and execution of all Technology services supporting for CIIOM and Bermuda markets, ensuring alignment with Group standards, business strategy and regulatory requirements.

This role requires a forward-thinking technology leader who combines strategic oversight with hands-on execution, enabling HSBC to accelerate digital transformation, strengthen resilience, and deliver an outstanding experience for our clients and colleagues.

As an HSBC employee in the Channel Islands and Isle of Man (CIIOM) you will have access to tailored professional development opportunities and a competitive pay and benefits package. This includes private healthcare, enhanced parental and adoption pay and support when you return to work, and a non-contributory pension scheme with a generous employer contribution.

In this role you will:

• Lead the technology strategy for CIIoM and Bermuda markets, ensuring alignment with HSBC’s global architecture and transformation roadmap whilst delivering large-scale transformation initiatives, including cloud adoption, automation, and digital platform modernisation.
• Drive Ai innovation, with a focus on engineering automation, GitHub, Copilot AI Assistant integration, and emerging Agentic AI capabilities.
• Redesign and optimise reporting and control frameworks, partnering with the first and second line of defence to strengthen operational efficiency and data transparency.
• Act as a trusted technology advisor to CIIoM and Bermuda OpCo, influencing strategic priorities and investment decisions in addition to Mentor and lead cross- functional teams, fostering a culture of collaboration, accountability, and continuous improvement.
• Partner with CIB and IWPB value streams, ensuring connectivity, consistency, and shared innovation across markets and champion a data-driven culture suing insights to guide decision-making and performance improvement.

To be successful in this role you should meet the following requirements:

• Strategic leader with deep knowledge of financial services and the global marketplace whilst being a subject matter expert for CIOM and Bermuda markets, with broad understanding of CIB and IWPB.
• Proven record of delivering digital transformation within complex regulatory environments with a comprehensive understanding of technology strategy, systems design, and modern engineering practices and hands-on experience with emerging technologies such as AI, Copilot, and Agentic AI.
• Demonstrates strong critical thinking, creativity, and innovation in solving complex strategic problems with exceptional interpersonal and communication skills and a proven ability to influence across all levels.
• Brings cross-functional experience with a clear understanding of regional and global business interdependencies and proven success managing large-scale transformation programmes regionally and globally.
• Expertise in implementing future-state architecture and driving technology modernisation

The location for this role is, Jersey

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If you’d like to apply for one of our roles and need adjustments made, please get in touch with our Recruitment Helpdesk:

Email: hsbc.recruitment@hsbc.com

Telephone: +44 207 832 8500.