Vice President, Business Analyst - HSBC Life
Singapore, 01, SG, 117439
Job description
HSBC Life is a world-class institution where you can specialize in Insurance but enjoy the advantages that come with being part of a leading global international bank. Here you can specialize in Insurance but enjoy the advantages that come with being part of a leading global international bank
Insurance is about people, and the promises they make. At HSBC Life in Singapore we help deliver on these promises by providing a wide variety of life insurance products and services to our clients throughout the Asia-Pacific region. Our employees enjoy a dynamic and innovative workplace and a world of opportunities to develop their careers in a high-profile growing business segment. We empower our combined team of high-performing individuals to build skills and explore new experiences to realise the full potential of being part of HSBC.
Together we will pursue efficient ways of working. We will harness the latest data and technology solutions to achieve meaningful outcomes for our clients. And the protection we offer will create broad and lasting impact, helping clients to be healthier, more productive and more confident in their futures.
We are currently seeking a high calibre professional to join our team as a Vice President, Business Analyst.
In this role you will:
- Using storyboarding, task analysis, user research tasks and whatever appropriate to capture and develop user requirements
- Support and engage with cross functional/business and multi-channel teams with minimum to no direct line responsibility for those individuals
- Create process flows, journey maps, etc. that can facilitate the understanding of customer / Sales journey
- Liaising with relevant business teams, technology teams, digital teams, legal, risk and compliance teams to critically evaluate business requirements, perform impact assessment, document requirements, provide alternate soln. options and recommendations
- Identifying opportunities & drive requirement gathering/delivery for straight through approval processing through data automation and workflow automation
- Collaborate with developers and subject matter experts in ensuring user stories are developed correctly and meet acceptance criteria
- Identify and document scenarios and user acceptance criteria and assist the test manager for the User Acceptance Test completion
- Assist the business parties with the change management activities to ensure successful project implementation
To be successful you will need:
- Hands-on experience working as BA in Individual Life, Group Life Insurance and/or experience in new implementing/handling Day2 CRs in eBAO, Compass Policy Admin or any Life/Group Insurance PAS; Strong knowledge and hands-on experience working on Life Ins. Policy Admin, strong understanding of E2E policy lifecycle & various business processes involved in Life Insurance.
- Agile methodology and ways of working experience. Hands-on exp. to use Agile tools, ceremonies & methods.
- Ability to build strong relationships with stakeholders based on a good understanding of their objectives and the services they require to meet those objectives; Ability to think innovatively to find creative solutions, with a proactive approach to problem solving
- Strong analytical skills and the ability to operate effectively with ambiguous and incomplete data; Awareness of the testing process and experience of performing testing;
- Experience in developing business case, business requirements, and impact assessments; Experience of process improvement and LEAN thinking methodologies
- Bachelor's degree in related field or commensurate practical experience
You’ll achieve more when you join HSBC.
HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.
Issued by HSBC Life (Singapore) Pte. Ltd.