Vice President, Business Analyst - HSBC Life
Singapore, 01, SG, 117439
Some careers have more impact than others.
If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.
We are currently seeking a high calibre professional to join our team as a Vice President, Business Analyst - HSBC Life.
In this role you will:
- Using storyboarding, task analysis, user research tasks and whatever appropriate to capture and develop user requirements
- Support and engage with cross functional/business and multi-channel teams with minimum to no direct line responsibility for those individuals
- Create process flows, journey maps, etc. that can facilitate the understanding of customer / Sales journey
- Liaising with relevant business teams, technology teams, digital teams, legal, risk and compliance teams to critically evaluate business requirements, perform impact assessment, document requirements, provide alternate soln. options and recommendations
- Identifying opportunities & drive requirement gathering/delivery for straight through approval processing through data automation and workflow automation
- Collaborate with developers and subject matter experts in ensuring user stories are developed correctly and meet acceptance criteria
- Identify and document scenarios and user acceptance criteria and assist the test manager for the User Acceptance Test completion
- Assist the business parties with the change management activities to ensure successful project implementation
To be successful you will need:
- Hands-on experience working as BA in Life Insurance and/or experience in new implementing/handling Day2 CRs in eBAO Policy Admin or any Life Insurance PAS
- Strong knowledge and hands-on experience working on Life Ins. Policy Admin, strong understanding of E2E policy lifecycle & various business processes involved in Life Insurance.
- Agile methodology and ways of working experience. Hands-on experience to use Agile tools, ceremonies & methods. Ability to build strong relationships with stakeholders based on a good understanding of their objectives and the services they require to meet those objectives
- Ability to think innovatively to find creative solutions, with a proactive approach to problem solving. Strong analytical skills and the ability to operate effectively with ambiguous and incomplete data
- Experience in developing business case, business requirements, and impact assessments; Experience of process improvement and LEAN thinking methodologies. Awareness of the testing process and experience of performing testing
- Bachelor's degree in related field or commensurate practical experience
Opening up a world of opportunity
www.hsbc.com/careers
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Issued by The Hongkong and Shanghai Banking Corporation Limited.
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