Senior Market Manager, Client Connectivity - CIB
Singapore, SG, 018983
Job description
We are currently seeking a high calibre professional to join our team as an Senior Market Manager, Client Connectivity.
In this role you will:
- Support the development and execution of Global / Regional and in-country market strategies to commercialise and grow adoption of Client Connectivity capabilities in alignment with product strategies.
- Identify emerging market trends, competitive threats / opportunities and client needs across digital client engagement in transaction banking.
- Act as a subject matter expert for the Client Connectivity proposition across documentation, client onboarding and channel capabilities (web, mobile, Host 2 Host and APIs).
- Collaborate with market/product managers to ensure future state architecture, solution design and roadmaps reflect country/regional needs with local regulatory frameworks.
- Drive communication and readiness for global Client Connectivity projects in market/region. Ensure proper go-to-market plans are in place including pricing and billing procedures.
- Own tracking of benefit targets for the country and/or region. Track benefit realisation in line with business case Objectives and Key Results (OKRs) and team KPIs/scorecard.
- Leverage client feedback to shape continuous Client Connectivity improvements and identify new revenue streams or potential strategic partnerships.
- Support Client Change Management and Solution Architects to become subject matter experts in Client Connectivity capabilities and market specific nuances, enhancing quality and accuracy of technical advisory to clients.
To be successful you will need:
- Minimum 10 years of relevant experience.
- Background in transaction banking, treasury services and/or payments and cash management in a market, product/digital commercialisation role.
- Strong understanding of market systems, products and bank operations, and stages in the product lifecycle and how this translates into market management strategies.
- Excellent communication, presentation and stakeholder management skills.
- Good track record of bringing new product/digital capabilities to market.
- Strong team player to collaborate across functions and markets to deliver shared CIB objectives.