Sales and Retention Consultant

GCB 6

We are currently seeking a high calibre professional to join our team as a Sales and Retention Consultant.

In this role you will:

• Provide best possible service levels and customer relations in a timely manner    
• Understand customer needs and identify solutions through necessary research and available resources
• Support in communicating financial solutions, features, and benefits, to customer by adhering to established standards and procedures
• Maintain customer information and updates records and database for both existing and prospective client  
• Perform the routine task under moderate degree of supervision
• Act as an informal resource for colleagues with less experience
• Ensure individual key performance indicators are achieved     

To be successful you will need:

• Excellent communication skills
• Highly motivated individuals who are target-driven and disciplined
• Possesses initiative and able to work independently
• Pleasant, optimistic and able to build rapport with customers quickly
• Basic computing skills like Microsoft word, Excel etc
• Prior sales experience would be advantageous but not essential      

Opening up a world of opportunity
http://www.hsbc.com/careers

HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.

Issued by The Hongkong and Shanghai Banking Corporation Limited.

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