Regional Contract Manager, Client Connectivity
Location:
Singapore, SG, 018983
Brand:
HSBC
Area of Interest:
Commercial Banking
Closing Date:
Hybrid Worker
Date:
27 Aug 2026
Job description
Some careers have more impact than others.
If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.
HSBC Corporate and Institutional Banking is a markets-led, financing-focused business that provides investment and financial solutions. Through our international network, we connect emerging and mature markets, covering key growth areas. We partner with our corporate, government and institutional clients to help them achieve consistent, long-term performance. Our products and services include advisory, financing, prime services, research and analysis, securities services, trading and sales and transaction banking.
Global Payment Solutions (GPS) is made up of almost 10,000 colleagues across 58 countries and territories. This business is uniquely positioned to help clients make payments across borders, currencies and regulations, quickly and efficiently with dedicated in-country and regional support. Our expertise in this area is repeatedly recognised by the industry’s most prominent publications and associations with numerous global, regional, and country awards.
We are currently seeking a high calibre professional to join our team as a Regional Contract Manager, Client Connectivity.
In this role you will:
- Oversee the end-to-end contract lifecycle and negotiation pipeline of Global Payments Solutions (GPS). This will include the execution and lodgment of contracts related to GPS services, aligning with business objectives and monitoring compliance with legal and regulatory standards.
- The jobholder is responsible for (i) providing negotiations advice against the backdrop of both the legal framework and internal business guideline; and (ii) assisting Corporate and Institutional Bank and specifically the GPS business to identify and manage relevant risks associated with its transactions.
- Establish and track key performance indicators (KPIs) related to contract performance and negotiation outcomes.
- Continuously evaluate and improve contract management and negotiation processes to enhance efficiency and effectiveness, leveraging technology and best practices.
- Support commercialization activities of Global contract management initiatives including managing local business, risk and compliance approvals, training to stakeholders and monitoring for success
- Provide training and support to internal teams on contract management, documentation best practices and negotiation policies and procedures, ensuring a clear understanding of contractual obligations.
- Step in to act as a bridge between the client and the bank if required to resolve any escalations or blockers towards mutually agreeable outcomes
- Own the customer experience associated to negotiations and position HSBC as the bank-of-choice when it comes to perceptions on ease of documentation.
To be successful you will need:
- Minimum 7 years of work experience
- Relevant experience in contract management, preferably within the banking or financial services industry, with a focus on cash management or payments.
- Strong understanding of substantive legal concepts and industry best practices related to contract management.
- Excellent negotiation, communication, and interpersonal skills, with the ability to build relationships with diverse stakeholders.
- Advanced writing skills and excellent attention to detail.
- Bachelor’s degree in business administration or law or a related field; advanced degree or professional certification is a plus.
You’ll achieve more when you join HSBC.
HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.
Issued by Hongkong & Shanghai Banking Co