Senior Associate Director, Delivery Management

Some careers have more impact than others.

If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be.

We are currently seeking an experienced professional to join our team in the role of Senior Associate Director, Delivery Management.

Business: IWPB Technology

Job ID：44089 

Principal responsibilities

• Lead the initial stage of initiatives (intake, discovery framing, sizing, prioritisation, and mobilisation).
• Define and maintain the value stream roadmap, ensuring alignment to Cards strategy, regulatory needs, and technology direction.
• Drive project planning and estimation across the value stream (scope, milestones, resourcing, cost, benefits, risks).
• Establish and run portfolio governance routines (e.g., prioritisation forums, planning checkpoints, RAID reviews).
• Track delivery health across the portfolio and ensure timely escalation and decision-making.
• Act as a key interface between Product Owners, Business Sponsors, Technology Leads, Architecture, Engineering, and Change/Operations.
• Translate business outcomes into delivery-ready plans and ensure shared understanding of scope, constraints, and trade-offs.
• Identify and manage cross-team and cross-region dependencies (platforms, vendors, data, security, operations).
• Partner with engineering leadership to align capacity, skills, and sequencing to the roadmap.
• Ensure initiatives have clear value cases, measurable outcomes, and benefits tracking approach.
• Promote continuous improvement in planning accuracy, throughput, and stakeholder transparency.

Knowledge & Experience/Qualifications

• Portfolio / programme delivery experience in technology environments, with strong capability in planning, estimation, and mobilisation.
• Proven experience working as a business–technology integrator, able to influence and align stakeholders at multiple levels.
• Strong understanding of Cards products and lifecycle, such as credit/debit card journeys, authorisation, clearing & settlement, disputes/chargebacks, fraud, servicing, and digital channels (depth in one or more areas is fine).
• Solid knowledge of project delivery lifecycle (initiation → discovery → delivery → release), including governance, risk management, and delivery controls.
• Experience with value stream / agile delivery concepts (e.g., epics/features, PI planning concepts, lean prioritisation, dependency mapping).
• Strong communication skills: able to produce clear roadmaps, plans, status reporting, and executive-ready updates.
• Comfortable working in a global, matrixed organisation, managing ambiguity and driving decisions.

/WX

About HSBC Technology China

We develop, implement and support software and IT services and processes that allow HSBC to remain at the forefront of high-quality banking systems.

You’ll achieve more when you join HSBC.

HSBC is an equal opportunity employer committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and, opportunities to grow within an inclusive and diverse environment. We encourage applications from all suitably qualified persons irrespective of, but not limited to, their gender or genetic information, sexual orientation, ethnicity, religion, social status, medical care leave requirements, political affiliation, people with disabilities, color, national origin, veteran status, etc., We consider all applications based on merit and suitability to the role.”

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***Issued By HSBC Software Development (GuangDong) Limited***