Executive Prestige Banking Manager SZH

A Career with Hang Seng China



Being rooted from Hong Kong for over 9 decades, Hang Seng's Wealth and Personal Banking (WPB) grows with our community and partners across mainland China and Hong Kong , providing world-class solutions to our retail customers in wealth, everyday banking and lending through seamless platforms and services.



Some careers open more doors than others.
If you’re looking for a career that will unlock new opportunities, join us and experience the possibilities. 
We are currently seeking a high calibre professional to join our team as an Executive Prestige Banking Manager.



Job Duties

• Establish and strengthen relationship with existing Prestige (“PSE”) and Prestige Private (“PP”) customers to build and enlarge the customer portfolio by providing retail banking services, quality after-sales services and encouraging MGM from existing customers.
• Achieve various business expectations assigned by management by exploring new affluent customer segment and providing a series range of retail banking services including general banking services, wealth management solutions and protections.
• Grow customer portfolio AUM by offering excellent services to customers to increase the share of wallet of the existing customer relationship.
• Provide excellent sales and services to maximize customer satisfaction by ensuring PSE and PP customers’ orders / requirements are executed / met in a professional manner and ensure the whole sales process is compliant.
• Facilitate common customer’s service needs within HACN’s cross-border service scope and local regulatory requirements.
• Satisfy customer’s financial needs e.g. by conducting financial planning discussions and reviews with customers, communicating with relevant department to offer the customers customized products.
• Co-work with ZM, SBMs, IS, IC, and counter teams to satisfy customers’ financial needs.
• Ensure strict compliance with external regulations and internal policies / guidelines issued by HACN CVM, Branch Network, INA, CMP, Risk, etc during sales process and daily operations.
• Ensure to conduct products sales and service processes by adhering to internal/external requirements and guidelines
• Ensure all compliance, control measures and conduct operational risk management for business development force are undertaken

Job Requirements

• University graduate in Business Administration, Finance, Risk Management or related discipline
• 5 -10 years' related experience
• Able to work under pressure and independently
• Strong learning and organizational ability

You’ll achieve more when you join Hang Seng.

Hang Seng is committed to service excellence. Our people are our most important asset and play a vital role in our efforts to continually enhance our performance for customers and provide best-in-class products and services. We seek to attract high-calibre talent by offering a dynamic working environment, good career development opportunities and competitive compensation packages. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.

Issued by Hang Seng Bank (China) Limited