Associate Director, Software Engineering (AI Platform Infrastructure)

Some careers have more impact than others.

If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be.

We are currently seeking an experienced professional to join our team in the role of Associate Director, Software Engineering (AI Platform Infrastructure).

Business: CTO

Principal responsibilities

• Design, build, and maintain scalable and reliable cloud infrastructure across AWS, Azure, GCP, and Alibaba Cloud to support AI Gateway and AI services.
• Develop and implement automation tools and frameworks for infrastructure deployment and governance.
• Collaborate with software engineering teams to ensure the infrastructure is scalable, resilient, and cost-effective.
• Manage model hosting for both open-source and cloud-based LLMs.
• Create and maintain comprehensive documentation for systems and processes.
• Participate in L2 on-call rotations and incident response activities.
• Conduct post-mortem analyses to identify root causes of outages and implement preventive measures.
• Advocate for and implement best practices in infrastructure design and implementation for future AI solutions.

Requirements

• Bachelor’s degree in Computer Science, Engineering, or a related field.
• Proven experience as an Infrastructure Engineer or in a similar role.
• Strong knowledge of cloud platforms (AWS, Azure, GCP, Alibaba Cloud, etc.).
• Proficiency in scripting and programming languages such as Python, Go, or Java.
• Hands-on experience with containerization and orchestration tools (e.g., Docker, Kubernetes).
• Understanding of natural language processing (NLP) technologies, including LangChain.
• Familiarity with AI Gateway and API Gateway concepts, preferably within the banking or financial services industry.
• Solid understanding of networking concepts and protocols.
• Excellent problem-solving skills with a proactive approach.
• Strong communication and collaboration skills, with the ability to work effectively with both technical and non-technical stakeholders.
• Commitment to maintaining high standards of data privacy and security.

You’ll achieve more when you join HSBC.

HSBC is an equal opportunity employer committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and, opportunities to grow within an inclusive and diverse environment. We encourage applications from all suitably qualified persons irrespective of, but not limited to, their gender or genetic information, sexual orientation, ethnicity, religion, social status, medical care leave requirements, political affiliation, people with disabilities, color, national origin, veteran status, etc., We consider all applications based on merit and suitability to the role.

Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.

***Issued By HSBC Software Development (GuangDong) Limited***