Talent Management Systems Analyst

Some careers shine brighter than others. 

If you’re looking for a career that will help you stand out, join HSBC and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further. 

HSBC is one of the largest banking and financial services organisations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions.

As an HSBC employee in the UK, you will have access to tailored professional development opportunities and a competitive pay and benefits package. This includes private healthcare for all UK-based employees, enhanced maternity and adoption pay and support when you return to work, and a contributory pension scheme with a generous employer contribution.

Following extensive investment across our Technology and Digital domains and global expansion to 30 markets with a plan to extend beyond throughout 2026, we are currently seeking an experienced CRM Technologist for Recruiting to join CFIT – HR Technology. The role is SaaS based, within the Talent Acquisition Team. 

The Talent Management Systems Analyst will work within Talent Acquisition PODs supporting our portfolio of recruitment, talent intelligence, assessment, and video interview systems. With focus on delivering a rapidly changing backlog of work, aligned with business strategy and OKRs. Working in partnership with the Talent Acquisition Product Owner to deliver continuous value to our customers and employees. 

The role will also be responsible for delivering change to our existing CRM solutions as well as providing tactical incident and problem recovery management, working closely with Tier 2 team members and our vendors to ensure the satisfactory resolution of incidents within service levels.

In this role you will:

• Design, build and test end-to-end applications through close collaboration with other development team members.
• Engineer products meet the highest standards of security and data privacy by implementing and following the HSBC Group security and data privacy principles from ideation to production release and beyond.
• Engineer products that implement business logic, modern design patterns and architectural principles
• Ensure product robustness and reliability by writing and executing unit and integration tests.
• Write System Design documents and Functional Specifications.
• Troubleshooting customer issues ensuring a timely resolution.
• Support the delivery of initiatives that will involve HR systems such as SAP and other related technologies.
• Build efficient and optimal solutions by challenging ideas/opinions.
• Maintain effective control of the end-to-end application and service (including Development, UAT and Production).
• Ensure service resilience supporting the existing SAAS solutions as part of the T3 team.

To be successful in this role you should meet the following requirements:

• Proven experience with a Talent Intelligence Platform (Eightfold preferable).
• Background within a technical configuration role.
• Good understanding of technology, best practices and skills needed in modern software development to be able to spare with your colleagues to develop in role as engineers.
• Advantageous to have experience with HTML, CSS or JSON and responsive design techniques.
• Experience with working in an agile development environment.
• Be able to clearly convey complex technical issues to non-technical stakeholders

Other desirable skills:

• Knowledge of recruitment systems such as SAP Recruiting, Avature, Hirevue.
• Technical background in IT Operations or Software Development

This role is based in Sheffield and offers hybrid working.

Opening up a world of opportunity

Being open to different points of view is important for our business and the communities we serve. At HSBC, we’re dedicated to creating diverse and inclusive workplaces - no matter their gender, ethnicity, disability, religion, sexual orientation, or age. We are committed to removing barriers and ensuring careers at HSBC are inclusive and accessible for everyone to be at their best. We take pride in being a Disability Confident Leader and will offer an interview to people with disabilities, long term conditions or neurodivergent candidates who meet the minimum criteria for the role.

If you have a need that requires accommodations or changes during the recruitment process, please get in touch with our Recruitment Helpdesk:

Email: hsbc.recruitment@hsbc.com

Telephone: +44 207 832 8500