Solutions Analyst

If you’re looking for a career that will help you stand out, join HSBC, and fulfil your potential - whether you want a career that could take you to the top, or an exciting new direction, we offer opportunities, support and rewards that will take you further.

We’re one of the largest banking and financial services organisations in the world, with a network that covers more than 50 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people fulfil their hopes and realise their ambitions.

We are currently seeking an experienced professional to join our team in the role of Solutions Analyst.

You’ll join an established delivery team accountable for the definition and delivery of initiatives and capabilities across the Unsecured Lending portfolio in the UK, primarily credit cards, embedded finance, and personal loans. Each initiative will present distinct delivery challenges, requiring effective collaboration with internal stakeholders and external suppliers, and the flexibility to operate using traditional and agile delivery approaches.

As an HSBC employee in the UK, you’ll have access to tailored professional development opportunities and a competitive pay and benefits package. This includes private healthcare for all UK-based employees, enhanced maternity and adoption pay and support when you return to work, and a contributory pension scheme with a generous employer contribution.

In this role you will:

• Define solutions to meet agreed business requirements with clear traceability
• Deliver to agreed milestones, using iterative increments where it reduces risk and accelerates value, and re-plan transparently when priorities change
• Have responsibility to expand and iterate high level architecture into solutions that can be consumed by both IT and business teams within a value stream construct
• Act as the owner of the IT solution design and primary point of contact for multiple delivery teams
• Support the decomposition of capabilities into features to enable iterative delivery
• Ensure solution designs align to future state architecture, with deviations documented, agreed, and timebound where unavoidable
• Identify and manage risks early, with owners and mitigations; escalate promptly with impacts and recommended actions
• Facilitate inclusive, cross-team solution design to ensure decisions are clearly understood, agreed, and owned

To be successful in this role you should meet the following requirements:

• Previous experience in a Solutions Analyst role is mandatory
• Excellent analytical skills with the ability to look at the bigger picture
• The ability to build strong relationships to influence decisions and secure stakeholder advocacy, aligned to business goals and strategies
• Highly organised, with a clear, concise, and effective written communication style
• Flexible and creative problem-solving skills and able to adapt quickly and find practical solutions
• Demonstrative experience of interpreting technical information and translating it into clear, actionable business requirements

Opening up a world of opportunity.

Being open to different points of view is important for our business and the communities we serve. At HSBC, we’re dedicated to creating diverse and inclusive workplaces - no matter their gender, ethnicity, disability, religion, sexual orientation, or age. We are committed to removing barriers and ensuring careers at HSBC are inclusive and accessible for everyone to be at their best. We take pride in being a Disability Confident Leader and will offer an interview to people with disabilities, long term conditions or neurodivergent candidates who meet the minimum criteria for the role.

If you have a need that requires accommodations or changes during the recruitment process, please get in touch with our Recruitment Helpdesk:

Email: hsbc.recruitment@hsbc.com

Telephone: +44 207 832 8500