Senior Control Manager - Technology Regulatory Management

If you’re looking for a career that will help you stand out, join HSBC, and fulfil your potential - whether you want a career that could take you to the top, or an exciting new direction, we offer opportunities, support and rewards that will take you further.

We’re one of the largest banking and financial services organisations in the world, with a network that covers more than 50 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and helping people fulfil their hopes and realise their ambitions.

We’re currently seeking an experienced professional to join our team in the role of Senior Control Manager - Technology Regulatory Management.
In this senior leadership role, you’ll oversee two critical Technology Shared Services that are central to how we manage our obligations to regulators around the world.
You’ll act as the primary operational leader and global point of contact for these services, guiding how we engage with regulators on technology-related matters and shaping how regulatory expectations are understood across our organisation. Working closely with market teams, technology leaders, control owners, and risk and governance teams, you’ll own and define the process and standards we will adhere to and ensure successful service delivery across regions.

You’ll have the ability to bring structure, clarity, and leadership to a complex and dynamic regulatory landscape. You’ll also help steer the development of our regulatory engagement model, build capability across teams, and drive continuous improvement in how we manage regulatory information, evidence, and insights.
As an HSBC employee in the UK, you’ll have access to tailored professional development opportunities and a competitive pay and benefits package. This includes private healthcare for all UK-based employees, enhanced maternity and adoption pay and support when you return to work, and a contributory pension scheme with a generous employer contribution. 

In this role you’ll:

•    Lead our global technology regulatory management service, overseeing regulatory engagement, mapping, and client interactions
•    Build and manage a globally distributed team (approx. thirty people), setting strategy, processes, and governance
•    Develop and maintain an evidence catalogue to speed up responses to regulatory queries
•    Advance regulatory mapping using AI tools for greater efficiency and accuracy
•    Collaborate with risk and governance teams, advising on regulatory impact assessments and supporting policy/control changes
•    Drive operational excellence by defining standards, frameworks, and decision rights across markets and domains
•    Engage senior stakeholders, represent the function in governance forums, and provide insights from regulatory engagements

To be successful in this role you should meet the following requirements:
•    Proven experience in regulatory management or compliance within a global financial services environment
•    Strong knowledge of technology, cybersecurity, and data risk controls
•    Track record of managing regulatory interactions, including drafting and overseeing submissions
•    Experience leading globally distributed teams and driving operational excellence
•    Expertise in interpreting statutory texts, regulatory guidelines, and supervisory expectations

Opening up a world of opportunity.

Being open to different points of view is important for our business and the communities we serve. At HSBC, we’re dedicated to creating diverse and inclusive workplaces - no matter their gender, ethnicity, disability, religion, sexual orientation, or age. We are committed to removing barriers and ensuring careers at HSBC are inclusive and accessible for everyone to be at their best. We take pride in being a Disability Confident Leader and will offer an interview to people with disabilities, long term conditions or neurodivergent candidates who meet the minimum criteria for the role.

If you have a need that requires accommodations or changes during the recruitment process, please get in touch with our Recruitment Helpdesk:

Email: hsbc.recruitment@hsbc.com

Telephone: +44 207 832 8500