Group AI Engagement and Enablement Analyst

Group AI Engagement and Enablement Analyst

If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be.

HSBC is one of the largest banking and financial services organisations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions.

We are currently seeking an experienced professional to join our team in the role of Group AI Engagement and Enablement Analyst.

We are seeking a proactive and enthusiastic Analyst, AI Engagement to support HSBC’s cultural adoption and organisational readiness for artificial intelligence. This role will help colleagues, leaders, and stakeholders understand, embrace, and responsibly apply AI across the bank. You will play a key part in creating engagement events, learning initiatives, and communications that inspire curiosity, build trust, and empower employees to integrate AI into their daily work.

As an HSBC employee in the UK, you will have access to tailored professional development opportunities and a competitive pay and benefits package. This includes private healthcare for all UK-based employees, enhanced maternity and adoption pay and support when you return to work, and a contributory pension scheme with a generous employer contribution.

In this role, you will: 

• Cultural Adoption: Support programmes that encourage curiosity, experimentation, and responsible AI adoption across the organisation.
• Engagement Events & Campaigns: Assist in delivering global AI initiatives such as showcases, hackathons, and workshops that inspire and equip employees.
• Employee Enablement: Help create toolkits, resources, and learning paths that make AI practical and accessible for employees at all levels.
• Leadership Engagement: Support senior leaders in understanding and advocating for AI, positioning them as champions for responsible use.
• Communications & Storytelling: Contribute to narratives, campaigns, and success stories that simplify AI concepts and highlight business value.

To be successful in this role you should meet the following requirements:

• AI/ML Awareness: An understanding of AI/ML technologies and their potential impact in financial services.
• Financial Services Insight: Some exposure to financial services, including awareness of regulatory and competitive considerations.
• Strategic & Analytical Thinking: Ability to support frameworks and initiatives that assess organisational readiness and align with HSBC’s global objectives.
• Governance & Risk Awareness: Awareness of responsible AI practices, data privacy, and regulatory requirements such as GDPR.
• Collaboration & Communication: Strong interpersonal skills with the ability to engage stakeholders, work effectively in teams, and support cultural change.

Opening a world of opportunity. You’ll achieve more when you join HSBC.

At HSBC we look to enable our employees to better balance their work / life priorities and have the flexibility required to meet challenging needs as they progress through different life stages. Where possible we will consider the following flexible working options: part-time working, job sharing, term-time working, and working from home and staggered hours. If in considering a role with HSBC, you have a need for some flexibility in your working arrangements please discuss this with the recruitment team in the early stages of the application process.

We believe that being open to a range of perspectives and cultures is vital for our business. We work hard to ensure our diverse and inclusive workplace reflects the communities we serve. We want everyone to achieve their potential – regardless of their gender, ethnicity, disability, religion, sexual orientation, or age. If you have a different way of seeing the world, we are interested in hearing from you.

HSBC is committed to being an inclusive employer and providing an inclusive and accessible recruitment process for all. We will provide reasonable adjustments to remove any disadvantage to you being considered for this role. We are proud members of the Disability Confident Scheme and will offer an interview to disabled candidates who meet the minimum criteria for the role.

If you would like to receive any information in a different way or would like us to do anything differently to help you apply for our roles, please contact our Recruitment Helpdesk:

Email: hsbc.recruitment@hsbc.com
Telephone: +44 2078328500.
 
Within the workplace you will have access to various employee resource groups which aim to promote and achieve a healthy work / life balance and support our diversity ambitions. HSBC has processes in place to avoid nepotism.  This means we will avoid circumstances in which the appearance or possibility of conflicts of interest may exist within the hiring process.