Senior Corporate Banking Manager
Shanghai, SH, CN, 200001
Job description
Corporate and Institutional Banking (CIB)
HSBC Corporate and Institutional Banking is a markets-led, financing-focused business that provides investment and financial solutions. Through our international network, we connect emerging and mature markets, covering key growth areas. We partner with our corporate, government and institutional clients to help them achieve consistent, long-term performance. Our products and services include advisory, financing, prime services, research and analysis, securities services, trading and sales and transaction banking.
We are currently seeking an experienced professional to join our team.
In this role, you will:
Business
• Strategy Definition:
o Contribute to the formation and drive the implementation of regional, industry and local market strategy in line with CIB and Banking defined parameters
o Contribute to planning of financial performance of Business Unit under line manager's guidance as appropriate
o Contribute to defining and implementing the long term Banking strategy, driving implementation through management of targets for revenue generation, product alignment, customer satisfaction and cost containment.
o Building the Banking franchise value / reputation in the marketplace.
o Profitably grow HSBC's share of client wallet across the region, involving product specialists to ensure capabilities are in line with client / sector requirements
o Develop and maintain relationships with key stakeholders in business functions including back/middle office, Risk, and Compliance, to ensure that all front office activities are supported in an efficient and operational risk-appropriate manner
o Deliver on our strategy to make HSBC the best bank for Multinational Corporates in China and the wider region
• Execution:
o Accountable for managing P&L and B/S, funding, liquidity, risk, end-to-end operations of assigned portfolio and related resourcing (within strategic parameters set by line manager) to deliver strategic & financial objectives for customers and Group in-year and over multiple years
o Recommend proactive and actionable steps to resolve performance issues for approval by line manager, if performance is not on plan
o Implement high quality, effective and efficient op. processes and contribute to determining level and volume of support activity required from Functions for products and services to exceed customer expectations
• Risk Management and Controls:
o Act as primary representative for regulators where needed, holding ultimate accountability for compliance with global requirements, including assurance of viability & conduct
o Set Business Unit risk appetite for the assigned portfolio where needed under line manager's guidance and within line manager defined parameters, and implement, embed and manage appropriate risk and control frameworks
o Responsible for driving conduct and culture agenda in respective team, including the proactive identification and management of non-financial risk.
o In compliance with Regulatory & Compliance requirements and HSBC internal control standards, including the timely implementation of recommendations made by internal/external auditors and external regulators. Foster a compliance culture.
Customers and Stakeholders
• Maintain appropriate balance between the needs, demands and requirements of customers, HSBC employees, regulators, and other stakeholders, when managing the assigned portfolio under line manager guidance
• Develop and maintain products and services that meet customer needs, deliver fair customer outcomes, including a fair exchange of value between customers and shareholders, and provide a benefit to society as a whole
• Contribute to developing and maintaining existing and new distribution channels for delivery of products and services
• Proactively seek out opportunities to maintain expert knowledge of the region, competitor activities and market trends; uses this information to contribute to future direction of the business unit.
• Contribute to developing and driving strategy to achieve "#1 Corporate & Institutional Bank' status aligning to our CIB Banking strategic priorities
• Promote consistency of approach to clients globally, ensuring that all clients benefit from best practice
• Establish and maintain networks for co-operation with other HSBC businesses, to support the creation of solutions to customer needs that span national and product boundaries and regulatory environments.
• Improve management of complaints and customer experience, analysing root causes of dissatisfaction, and putting in place actions to address these to improve customer outcomes
To be successful in the role, you should meet the following requirements:
Functional Knowledge
• Remain up-to-date on latest industry developments (e.g. technology, regulatory);
• Understand macro-trends impacting operations of Business Unit and identify solutions to remain competitive in the market
Knowledge/Special Skills Requirements
• Proven track record of progressive business development, sales, and credit experience or equivalent.
• Extensive knowledge of, and proven business success with, banking products and services. Good knowledge of world class standards across the industry.
• Possesses an entrepreneurial spirit and growth mindset; optimises commercial opportunities to enhance value and returns; strong negotiation skills
• Strong navigating skills including understanding of the strategic direction, ability of translating strategy into action, aligning and prioritising direction for self and team.
• Relationship management experience.
• Strong client engagement skills.
• Understanding and experience with managing Multinational Corporates.
• Strong strategic thinking, and organisational, analytical, negotiation, and influencing skills. A team player.
• Excellent spoken and written English skill. Proficient in other languages will be an advantage.
• A minimum of 8 years of progressive banking experience, preferably within corporate banking or multinational corporate coverage.
You’ll achieve more at HSBC.
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Issued by HSBC Bank (China) Company Limited