Relationship Associate

A Career with Hang Seng China

Our Corporate Banking business provides customized one-stop financial solutions to our corporate customers, from medium sized businesses to publicly listed companies, covering domestic companies and multi-national enterprises.

For customers conducting business locally or around the world, we offer a comprehensive range of services including corporate lending, trade finance, cash management, syndicated loans, sustainable finance, cross-border financing business, treasury services, e-Banking services. As a reliable financial partner, we attend to the specific business needs of our customers and provide efficient tailor-made banking solutions through our relationship managers and dedicated specialists.

If you join our Corporate Banking business, you will have the opportunity to develop into an all-round corporate banker and get exposure to various corporate banking businesses such as corporate credit, trade finance, cash management. You will also have the opportunity to take part in delivering the best financial services to our corporate customers and in helping build a close relationship with them.

We are currently seeking a high calibre professional to join our team as an Relationship Associate.

Job Duties: 
• Support senior management in identifying strategies to maintain/enhance overall relationship return and ensure early identification of potential credit issues
• Support the achievement against targets for revenue generation, product alignment, customer satisfaction and cost containment
• Increase HACN's share of wallet with our clients
• Provide high quality industry sector, competitor and client level analysis to support business development, portfolio management and credit risk assessment
• Identify marketing opportunities, undertaking appropriate analysis and preparation of proposals, presentations and pitches for new products and services
• Provide general support in servicing client relationships and enhancing income generation
• Prepare briefing notes in advance of key client meetings
• Act as primary point of contact for clients and internal colleagues
• Work on the preparation of structured and focused application remarks for clients within the sectors, covering annual reviews and new money proposals
• Complete review and submission of credit risk returns including limit excess/exception, security/documentation outstanding, monthly credit control reports etc.
• Understand and ensure compliance with all relevant internal and external rules, regulations and procedures that apply to the conduct of the business in which the jobholder is involved
• Maintain HACN internal control standards, including timely implementation of internal and external audit points together with any issues raised by external regulators
• Continuously improving the client experience
• Achieving completion of service requests
• Protecting the Bank by acting as First Line of Defence and observing all controls
• Multi-jurisdictional client support to HACN's Relationship Management and Acquisition teams and facilitates client review, renewal, maintenance and exit activities across all HACN products
• Coordination and completion of key operational activities, whilst providing regulatory expertise and risk management assistance
• Being the point of contact for client relationship managers and clients from an onboarding, account maintenance and Customer Due Diligence perspective
• Responsible for the oversight and co-ordination of new business on-boards, KYC Renewals and remediation projects, existing client maintenance and facilitation of client exits as well as supporting the client relationship managers with any relationship tasks

Job Requirements: 
• University Degree in related disciplines or relevant professional qualifications
• Minimum 2 years’ experience in commercial banking / sales management
• Good command of written and spoken English and Chinese. Fluent in Putonghua

You’ll achieve more when you join Hang Seng.

Hang Seng is committed to service excellence. Our people are our most important asset and play a vital role in our efforts to continually enhance our performance for customers and provide best-in-class products and services. We seek to attract high-calibre talent by offering a dynamic working environment, good career development opportunities and competitive compensation packages. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.

Issued by Hang Seng Bank (China) Limited