Client Implementation Manager

Global Trade Solutions

HSBC Global Trade Solutions is committed to helping companies of all sizes from every part of the world grow their business across borders. Offering a comprehensive range of forward-thinking supply chain and traditional trade solutions, the business has been repeatedly recognized by the industry’s most prominent publications and associations with numerous awards for its strength in combining innovation and service excellence with end-to-end customer solutions.

We are currently seeking an experienced professional to join our team.

In this role, you will:

Be accountable for end-to-end delivery of complex Trade solutions to Commercial and CIB clients. The role holder needs to support HSBC China on deal deployment best practices/technologies and best in class supplier engagement, it will also have interlock with Product and Channel on-boarding across GTS.

The role entails:

• Leading deals with Relationship Teams, GTS Sales and also Structuring teams, the individual will need to be both technically savvy and commercially experience, capable of effectively managing a diverse range of Functional stakeholders (i.e. Technology, Compliance, Legal, Risk etc.) Ensure the provision of transactional and channel support to clients, understanding their on-boarding requirements and ensuring their timely implementation within GTS
• Constantly strive to ensure alignment between projects outcomes, clients’ business objectives and internal value-based success criteria / KPIs.
• Marketing collateral creation for individual SCF programs.
• Supplier engagement through various channels , eg 1-1 sessions, webinars, conferences, etc and follow-up on enrolment and documentation
• First point of contact on any questions related to the supply chain programme/ payments/platforms

You’ll achieve more at HSBC.

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Issued by HSBC Bank (China) Company Limited