COO Officer Free Trade Zone Sub-branch

Brand:  HSBC
Area of Interest:  Branch and Retail Banking
Location: 

Shanghai, SH, CN, -

Work style:  Office Worker
Date:  12 Dec 2025

GCOO - Asia & Middle East COO

Our GCOO organisation is critical for HSBC. This team partners closely with business teams to drive simplification and deliver exceptional customer outcomes in Asia and the Middle East region which covers 26 markets, 600+ offices and branches, and more than 140,000 employees. By strengthening our control environment and enhancing risk management, we drive operational excellence and enable the bank to deliver focused and sustainable growth in this super-region.

We are currently seeking an experienced professional to join our team.

 

In this role, you will: 

To provide support to internal staff on several of services and maintain office daily operations. To handle assigning and inventory of Key in proper control and management. To handle chop management.

To coordinate  Account Payable team to handle the branch vendor payment and staff reimbursement and relative documents filing.

To review the due contracts of SPT COO related. To safeguard the COO related contracts in a good condition.

To ensure strict compliance of internal and external rules and regulations in all COO operations related aspects

To implement strict cost discipline within the Sub-Branch and maximizing the utilization of resources in all COO operations related aspects.

To maintain good relationships with external regulators correspondence affairs.

To coordinate and control all matters relating to IT, such as Hardware Maintenance, Banking system support, server room management, account application—user account/profile setup etc, and ensure a day-to-day bank data saved as per internal guideline.

To assist maintenance & repairing task of all bank furniture, equipments and environment in a tidy and good status.

To prepare Sub-branch Security related documents of SPT for audit check.

To organize and complete monthly branch meeting and related documents filling.

To complete other assignments from line manager.

Qualifications 

To be successful in the role, you should meet the following requirements:

  • Bachelor or above degree graduates
  • At least one to three years working experience
  • Proficient in Chinese and English Language, both written and spoken. Good presentation skills.
  • To meet customers’ expectations by delivering excellent services.
  • Good business acumen, customer-oriented attitude, strong analytic and reasoning skills
  • Good management and decision making skills
  • Good communication skills and has the ability to build relationship and work with a wide range of organizations and individuals.
  • Strong implementation ability and influencing others cross-functionally to deliver on results.
  • Ability to think broadly and still achieve a high attention to details.

Interested employees please ensure that you submit your application before Unposting Date (as below).

 

For employees with less than 12 months in the same role, please obtain and attach your current functional manager's (and entity manager’s if you are a Regulatory Approval/Filing Required Role) approval in the application.

 

Please ensure to completely understand the 'Internal Job Application Guidance' below and adhere to it before you submit a job application.

 

https://hsbchrdirect.service-now.com/esc?id=kb_article&sys_id=69c810a51b659690ff35fe64164bcb83&spa=1

 

For details, please contact Tracy Zheng at (029) 6851 1630 Tie Line 11630 (Tracy Y ZHENG/HBCN/HSBC).

You’ll achieve more when you join HSBC.

 

HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within and inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.

 

Issued by HSBC Bank (China) Company Limited