Relationship Manager

If you’re looking for a career that will help you stand out, join HSBC, and fulfil your potential - whether you want a career that could take you to the top, or an exciting new direction, we offer opportunities, support and rewards that will take you further.

We’re one of the largest banking and financial services organisations in the world, with a network that covers more than 50 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people fulfil their hopes and realise their ambitions.

HSBC Corporate Banking in the UK provides both domestic and international commercial banking services to our existing and prospective clients.

We’re looking for an experienced, customer-focused Relationship Manager to join our Corporate Banking team covering the Thames Valley and Solent. You’ll manage and grow a portfolio of complex corporate clients and originate new-to-HSBC relationships at the top end of our Corporate Banking franchise.

As an HSBC employee in the UK, you’ll have access to tailored professional development opportunities and a competitive pay and benefits package. This includes private healthcare for all UK-based employees, enhanced maternity and adoption pay and support when you return to work, and a contributory pension scheme with a generous employer contribution.

This role of the Relationship Manager is to manage a portfolio of non-complex Corporate Banking clients.  The role holder will maintain and grow profitable long-term relationships and will manage all aspects of the relationship including portfolio management, identifying opportunities for growth with existing and prospective clients, operational and credit risk, stakeholder management and delivering exceptional customer service.  

Your responsibilities will include:

• Identifying strategies to maintain/enhance overall relationship return and ensure early identification of financial and non-financial risk issues
• Support the achievement against targets for revenue generation, product alignment, customer satisfaction and cost containment
• Identify growth opportunities with existing clients and business development opportunities with new prospective clients, undertaking appropriate analysis and preparation of proposals, presentations and pitches for new products and services
• Act as primary point of contact on the portfolio for clients and internal colleagues
• Work on the preparation of structured and focused application remarks for clients, covering annual reviews and new money proposals
• Complete review and submission of credit risk returns including limit excess/exception, security/documentation outstanding, monthly credit control reports etc

The ideal candidate for this role will have:

• Experience working in a relevant client facing role within Commercial Banking essential
• Proven ability in identifying and meeting customer’s needs, applying appropriate products and solutions is essential
• A comprehensive understanding of risk management and proven experience of ensuring own/others' compliance with relevant regulatory processes
• Highly skilled at building and managing relationships with excellent written and verbal communication skills and an ability to influence and negotiate effectively
• Self-driven with the ability to manage conflicting priorities and work collaboratively to deliver to deadlines
• Comprehensive credit skills and knowledge is essential

This is a hybrid position with the base location being Reading.  There is an expectation of the working week consisting of home and office-based working, alongside visiting clients on a regular basis.  It is important that you are based within an easy commutable distance of the Thames Valley and Solent regions.

Opening up a world of opportunity.

Being open to different points of view is important for our business and the communities we serve. At HSBC, we’re dedicated to creating diverse and inclusive workplaces - no matter their gender, ethnicity, disability, religion, sexual orientation, socio-economic background or age. We are committed to removing barriers and ensuring careers at HSBC are inclusive and accessible for everyone to be at their best. We take pride in being a Disability Confident Leader and will offer an interview to people with disabilities, long term conditions or neurodivergent candidates who meet the minimum criteria for the role.

If you have a need that requires accommodations or changes during the recruitment process, please get in touch with our Recruitment Helpdesk via hsbc.recruitment@hsbc.com.