Subject Matter Expert Analyst - Collateral Services

Some careers shine brighter than others. 

If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be. HSBC is one of the largest banking and financial services organizations in the world, with operations in 62 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realize their ambitions. We are currently seeking an experienced professional to join our team in the role of Subject Matter Expert – Collateral Services.

Job Responsibilities: 

• Provide daily operations support to ensure all controls are carried out accordingly as required. This will allow additional layer of control to prevent Operational Loss, Reputational Risk, etc.
• Understand Management Information (MI) requirements and produce Daily, Weekly and Monthly MI reports for management where applicable to the role.
• Provides quality customer service and ensures achievement of Performance Level Agreement (PLA)
• Develop realistic and achievable strategies and action plans to address performance gaps, training and staffing requirements.
• Ensure daily operational efficiency by effective BAU completion, escalations and decision making in own process.
• Be aware of issues within teams. All issues are fully analyzed and resolved or escalated in appropriate and timely manner. Appropriate action is taken to prevent recurrence.
• To ensure codification of legal agreements, issuance and bookings of margin calls/interest, identification of failed settlements, reconciliations and dispute investigations are performed. Where approvals are required, each item are checked and reviewed in accordance with policies and procedures.
• To demonstrate critical and analytical skills that include the ability to generate process improvement ideas to improve process effectiveness and efficiency.

Job Requirements: 

• Possess good understanding of Global Banking and Markets and knowledge on ISDA/CSA is a bonus.
• Evidence in ability to build rapport with various stakeholders and can contribute to make the team more effective.
• Effective written and verbal communication skills.
• Good understanding of risk associated with collateral management. 
• Experience in collateral management is an added advantage.
• Evidence of strong analytical and problem-solving skills which includes the ability to drive process improvements.
• Good organizational skills with the ability to prioritize workloads to meet tight deadlines
• High attention to detail and accuracy.
• Ability to learn quickly and transfer knowledge appropriately.

Candidate with less relevant experience or skills may be offered a lower Global Career Band than stated above.

Due to the urgent hiring need, candidates with immediate right to work locally and no relocation need will be prioritized.

You’ll achieve more when you join HSBC.

HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.