Senior Analyst - Screening Utility Ops

Some careers shine brighter than others.

If you’re looking for a career that will help you stand out, join HSBC and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.

HSBC is one of the largest banking and financial services organisations in the world, with operations in 62

countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions.

We are currently seeking an experienced professional to join our team in the role of Senior QA Analyst -Screening Operations.

In this role, you will:

• Perform timely Quality activities such as day to day quality reviews on alerts processed by the First / Second level investigators as applicable.
• Update all relevant MI to confirm completion of reviews and errors identified.
• Operate as an independent function while performing the 1st line of defence, with no conflict of interest.
• Responsible for ensuring the quality reviews are completed within the stipulated time frame and defined SLA’s.
• Completion of all assigned tasks and timely escalation to Manager Quality of any issues impacting the performance with nil exceptions which could have a probable business impact on turnaround time.
• Timely and accurate updating of MI and others reporting or tracking tools (MI Tool  / Performance Reports / SOD/EOD or other MI) as per process requirements.
• Timely escalation of any Spike / Drop in volume.
• Nil Internal & External Audit findings and Policy/Regulatory Breaches.
• Perform against the standardized quality methodology and support the usage of these standardized tools.
• Maintain high quality standards and avoid rework on the quality reviews completed.

To be successful in this role, you should meet the following requirements:

• Bachelor’s degree in Finance, Business, Accounting, Economics or any related field
• Familiarity with financial crime compliance concepts such as PEP, watchlists, embargoes, and transaction monitoring
• Good communication skills, especially in documentation, and escalation
• Highly effective motivational and coaching skills
• Ability to analyze business trends to effectively utilize resources and manage productivity to achieve agreed PLAs
• Strong analytical skills with the ability to interpret payment details and identify red flags
• Ability to manage tasks effectively to meet SLAs in a high-volume, fast-paced environment
• Proficient in MS Office applications – Excel, Outlook, Word
• Experience in Payments Sanctions Screening, Name Screening and Negative News Screening
• Experience in Sanctions, PEP, Exits and AML
• Experience in Sanctions within depth knowledge of SWIFT and other payment systems (Payments Screening).

Candidate with less relevant experience or skills may be offered a lower Global Career Band than stated above.

Due to the urgent hiring need, candidates with immediate right to work locally and no relocation need will be prioritised.

You’ll achieve more when you join HSBC.

www.hsbc.com/careers

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Issued by HSBC HDPP