Reconciliations Analyst - UK Cards Settlement and Reconciliations

Business: Business Reconciliation Control Services

Open positions: Multiple

Role Title: Reconciliation Analyst

Global Career Band: 8

Location (Country / City ): GSC Philippines

Recruiter Name :  Candy Tumanan

Why join us? 

• To acquire broad understanding and awareness of risk scenarios associated with their process of scope.
• To maintain HSBC internal control standards, including the timely implementation of internal and external audit points together with any issues raised by external regulators
• To lead innovation and change within their respective teams and to inculcate a positive environment where team members feel encouraged to contribute and drive improvements within the process.
• To effectively manage the implementation of reporting tools and guidelines for all processes, identifying and escalating issues for resolution as appropriate.
• To provide support for any ad-hoc project to the Head of Operations and Operation teams for any work involving collation, analysis, forecasting and budgeting relating to Operational data.

The Opportunity:

The primary role of the position is to undertake daily and monthly operations within the department to agreed level of accuracy and efficiency. The position is responsible in reconciling, monitoring, investigating credit card, ATM, and debit card related GL and suspense accounts reporting to any HSBC entity which include, but is not limited to the following: (1) MasterCard, Visa and JCB, (2) ATM and debit cards settlements (3) Credit cardholder payment. In addition, analyst is also responsible with preparing voucher for ATM settlements.

What you’ll do:

Impact on the Business

• Review & verify the correctness of information in MasterCard & Visa settlement reports including the fees and charges therein. Prepare the daily settlement to MasterCard, Visa and JCB Card Scheme Association. Ensure that entries to the corresponding income & expense accounts are posted accurately and on time for an accurate MI reporting.
• Daily reconciliation of credit card related GL accounts, Super Cash and Revolving Loan and Credit Cardholder payment.
• Investigate and account for all the balances in the ledgers. Coordinate with the branches and other units on the rectification of incorrect or missing entries.
• Perform month end amortizations, adjustments and accruals on credit card installments, handling fee, interest in suspense, Instant Rewards, Interchange Fees and DCC processing fees.
• Prepare monthly balancing of all the General Ledger Account to be submitted and confirmed via AssureNet.
• Prepares voucher for settlement of Cash Dollar Incentive and CN ATM, PLUS/CIRRUS ATM.
• Performing Monthly tasks such as: Visa/MasterCard Fee, Interest Accrual, Credit card recovery, Card Fraud Provision and Write off, DCC revenue and Processing Fee.

Customers / Stakeholders

• Ensure accurate and timely processing of billing invoices from various payment centers, MasterCard, and VISA.
• Ensure that all GL accounts are reconciled, substantiated, monitored and aged according to Account purpose document.
• Resolve any breaks and unsubstantiated items.
• Ensure that long outstanding breaks are escalated accordingly.
• Provide assistance to external auditors by way of walkthroughs and preparation of required documents requested.

Leadership & Teamwork

• Maintain and increase knowledge and skills through attendance of training seminars, in-service training sessions and participation in different self-development or career development programs.
• Maintain a level of excellence in process knowledge and quality fundamentals and monitor personal development to ensure that skills are at par with the current market of professional services.
• Exhibit responsibility and proactivity in recommending training / coursework for self-development or for career development / enhancement.

Operational Effectiveness & Control

• Contributes in the implementation of the Group Compliance policy locally by containing compliance risk in liaison with the Global Compliance Officer or Local Compliance Officer ensuring adequate compliance resources and training, fostering a compliance culture and optimizing relations with regulators. Maintains HSBC internal control standards, including timely implementation/correction of internal and external audit points together with any issues raised by external regulators. Awareness of Operational Risk associated with the role, in compliance to SOX (Sarbanes-Oxley Requirements) for Group Services Centers (GSCs)
• Seek for ways and means to streamline reconciliation tasks assigned.

What you will need to succeed in the role:

• Able to work effectively under challenging environment with tight timelines

• Escalation – ability to recognize when a task should be escalated and following through to ensure management are aware
• Excellent knowledge and understanding of Reconciliation process is an advantage
• Ability to manage good relationships across multiple business lines and onshore counterparts
• Good Management skills and initiate improvements
• Possess knowledge on MS Office with good numerical and analytical skills. 

What additional skills will be good to have?

• Good understanding Cards process  flow
• Broader experience in performing Reconciliation and Substantiation process

You’ll achieve more at HSBC

HSBC is an equal opportunity employer committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and, opportunities to grow within an inclusive and diverse environment. We encourage applications from all suitably qualified persons irrespective of, but not limited to, their gender or genetic information, sexual orientation, ethnicity, religion, social status, medical care leave requirements, political affiliation, people with disabilities, color, national origin, veteran status, etc., We consider all applications based on merit and suitability to the role.”

Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.

Issued By HSBC Electronic Data Processing Philippines Inc.

* The information contained in this job description is a true and accurate reflection of the job as specified.