Mgr - Processing

Some careers shine brighter than others.

If you’re looking for a career that will help you stand out, join HSBC and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.

HSBC is one of the largest banking and financial services organisations in the world, with operations in 62

countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions.

We are currently seeking an experienced professional to join our team in the role of Reconciliations Manager.

In this role, you will:

• To lead and develop teams and individuals, focusing on development of direct reports.  Create a supportive working environment
• To motivate teams working in a challenging operational environment working different shifts (as applicable)
• Responsible to identify and prevent potential fraudulent situations. 
• Ensure process(es) efficiency and closely monitor workflow. Understand and plan team capacity and fully utilize the available resources.
• To build positive and professional relationships with Business Partners and colleague in other areas
• To analyze business trends, establish volume forecasting and plan for effective capacity/resource allocation.
• To understand Business Continuity relevant to the process so as to implement whenever required.

To be successful in this role, you should meet the following requirements:

• A degree in Accounting/Finance/Management/Business Administration.
• Excellent knowledge and understanding of the TLM Platforms an advantage.
• At least 3-5 years working experience in Glo Corp & Inst Banking and experience in managing MI reporting analysis, change and administrative work.
• At least 3 years of supervisory skills with exposure to appraisals, counseling, team building and staff development.
• Abilty to manage good relationships across mutiple buisness lines and CIB/HSS Hubs
• Very strong people management skills – ability to steer and motivate directs providing a chellenging and supportive environment for team members
• Ability to solve problems, articulate requirements and implement changes.
• Escalation – ability to recognize when a task should be escalated and following through to ensure management are aware
• Possess knowledge on MS Office with good numerical and analytical skills. 
• Leadership skills, with ability to build rapport with and relate to and effectively develop a wide range of people.
• Ability to learn quickly and transfers knowledge appropriately, understand and interpret numeric data.
• Ability to speak and understand English fluently, writes business letters and reports, and has good conversational/ telephone skills.
• Good Management skills and initiate improvements.
• Able to work effectively under challenging environment with tight timelines.

Candidate with less relevant experience or skills may be offered a lower Global Career Band than stated above.

Due to the urgent hiring need, candidates with immediate right to work locally and no relocation need will be prioritised.

You’ll achieve more when you join HSBC.

www.hsbc.com/careers

HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.

Issued by HSBC HDPP