Manager Operations - Clearing and Settlements Central Utility

Some careers have more impact than others.

If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be.

HSBC is one of the largest banking and financial services organisations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions.

We are currently seeking an experienced professional to join our team in the role of Manager Operations - CENTRAL OPERATION UTILITY-MNL.

Principal responsibilities

• This role delivers efficient, accurate Central Operations processing while maintaining strong controls and service standards. It handles static data maintenance (account opening/closure and security setup), fee billing, reconciliations and tax activities, manual sanctions screening, and non‑STP instruction monitoring within agreed SLAs.
• Perform BAU static data/fee billing/reconciliations activities and management of outstanding instructions.
• Lead and come up with different projects to benefit the team and improve the existing processes.
• Drive cross-training initiative across 5 markets for better capacity management.

• Ensure timely and accurate processing of account opening/name change/closure, and other GHSS/HUB related system maintenances on account set up
• Ensure timely release of client charges and monitoring of billing statements

• Support department project on system related the enhancement.
• Leverage on technology platforms (new and existing) to gain efficiencies and ensure operational viability.
• Adhere to the standards and procedures outlined in the Operating Manual, Service Level Agreements, and the department’s Minimum Service Standards.

• Review systems and processes to improve operational efficiencies.

• Perform Static Data processing (i.e., account opening, maintenance and closure, security setup and maintenance within stipulated timeframes), Fee Billing, Reconciliations and Tax related activities within stipulated timeframes.

Requirements

• University degree or equivalent practical experience.
• In-depth knowledge of custody activities and securities services.
• Strong risk and control background.
• Proven leadership and management competencies.
• Broad knowledge of UK regulatory environment and HSBC/Global Banking & Markets.
• Experience managing virtual teams and working across cultures.
• Strong risk and control background required.

You’ll achieve more when you join HSBC.

HSBC is an equal opportunity employer committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and, opportunities to grow within an inclusive and diverse environment. We encourage applications from all suitably qualified persons irrespective of, but not limited to, their gender or genetic information, sexual orientation, ethnicity, religion, social status, medical care leave requirements, political affiliation, people with disabilities, color, national origin, veteran status, etc., We consider all applications based on merit and suitability to the role.”

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