Assistant Manager - Communication Surveillance (Chinese Speaker)

Some careers shine brighter than others. 

If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be. HSBC is one of the largest banking and financial services organizations in the world, with operations in 62 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realize their ambitions. We are currently seeking an experienced professional to join our team in the role of Assistant Manager - Communication Surveillance (Chinese Speaker).

Job Responsibilities: 

• Sufficient capacity to review Electronic Communications surveillance alerts
• Having the capability to review Chinese language alerts
• Migration of communications surveillance roles from Malaysia to the Philippines
• Work with the leadership team to achieve target results
• Capable of working and making decisions with minimal supervision
• Undertake surveillance on a timely manner
• Ensure compliance with applicable regulations and policies

Job Requirements: 

• Fluent in both oral and written Chinese language
• Experience in either trade, electronic/voice surveillance monitoring / oversight or related environment
• Excellent analytical skills are key to the position as the role includes a requirement to undertake complex behavioral analysis
• Knowledge of financial markets (including various asset classes) specifically, financial market regulation.
• Ability to understand either trade, electronic/voice communications and analyze these for the detection of potential Market Abuse
• Knowledge of the surveillance systems tool is preferable
• Strong interpersonal skills and experience of working effectively within a small team
• Ability to handle escalated issues and take these forward with senior management.

Candidate with less relevant experience or skills may be offered a lower Global Career Band than stated above.

Due to the urgent hiring need, candidates with immediate right to work locally and no relocation need will be prioritized.

You’ll achieve more when you join HSBC.

HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.