Workforce Engagement Manager/Sr. Associate Director, Business Management

Brand:  HSBC
Area of Interest:  Technology
Location: 

Pune, MH, IN, 411006

Work style:  Hybrid Worker
Date:  15 Dec 2025

Some careers shine brighter than others.

If you’re looking for a career that will help you stand out, join HSBC and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.

HSBC is one of the largest banking and financial services organisations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions.

We are currently seeking an experienced professional to join our team in the role of Sr. Associate Director, Business Management 

In this role, you will:

  • Creating a sense of community and belonging across the team, increasing engagement for staff through targeted, meaningful and consistent activity.
  • Shaping and delivering internal GCIO COO specific communications and engagement plans that connect back to, and support key strategies across Technology, and the wider Bank.
  • Actively representing GCIO COO in comms and engagement forums.
  • Driving the agenda and organisation of forums including All Hands, Town Halls, colleague exchanges, and others as appropriate.
  • Assisting the Head of GCIO COO and their leadership team in creating and disseminating high quality, clear, engaging content for a range of key stakeholders.
  • Supporting the GCIO COO leadership team in identifying and/or driving solutions for targeted learning across the team, such as overseeing creation, maintenance and communication of learning pathways for the GCIO COO community.
  • Driving the year end promotions process and the management of critical role succession plans
  • Supporting and driving knowledge sharing across resources and between service lines by establishing strong networks across GCIO, regions and the broader bank where appropriate.
  • Driving DEI (Diversity, Equity and Inclusion) by representing the department at, and connecting with, various DEI forums across Technology.
  • Driving positive change across the organisation through informal leadership within a network of colleagues who contribute to culture change, comms and engagement.

 To be successful in this role, you should meet the following requirements:      

  • An experienced engagement professional with a track record of successfully delivering people initiatives across a wide range of topics (including but not limited to; DEI, learning & development, recognition, talent planning etc).
  • Ability to create, drive and deliver high quality engagement forums, such as Townhalls, All Hands, exchanges and other colleague information and feedback sessions, to a wide-ranging audience and while collaborating with multiple stakeholders and contributors.
  • Previous success designing and implementing high-quality and compelling internal communications that support key messages and relay relevant information in impactful ways.
  • Excellent interpersonal and stakeholder management skills, with the confidence to work effectively with senior executives across multi-regional geographies.
  • Ability to manage multiple threads of work under pressure in a large organisation with experience of successfully managing complex projects, involving multiple stakeholders to tight timelines.
  • A motivated self-starter who is a strong team player and can work collaboratively at all levels across diverse networks

You’ll achieve more when you join HSBC.

www.hsbc.com/careers 

HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.

Issued by – HSBC Software Development India